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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,229 reviews
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Christopher D.'s profile image
Christopher D. 
on Birdeye

2 years ago

PennyMac did a great job of maintaining contact throughout the process, communicating expectations, etc. 

Don M.'s profile image
Don M. 
on Birdeye

2 years ago

I'm so glad to be coming back to PennyMac. Thank you all!! 

RODERICK D.'s profile image
RODERICK D. 
on Birdeye

2 years ago

Painless, no issues to mention.. 

Bao B.'s profile image
Bao B. 
on Birdeye

2 years ago

Communcating and having clients understand the whole process. Makeing everything transparent to the clients and keeping clients informed when any issues need tobe adressed through out the process. 

Kerome P.'s profile image
Kerome P. 
on Birdeye

2 years ago

No it’s okay 

Lily G.'s profile image
Lily G. 
on Birdeye

2 years ago

Evelyn was great but I had issues the whole process and spoke with many staff members. I only spoke with Evelyn once. 

MARY N.'s profile image
MARY N. 
on Birdeye

2 years ago

better communication.. under standing when a person does not have the computer skills . letting the customer know who is processing the loan. the main person was daisy mar 

Matthew H.'s profile image
Matthew H. 
on Birdeye

2 years ago

Antonae was fine. When I started the closing costs were included, then they weren't (I caught this luckily). The interest rate was wrong (I caught this as well). The frequency of closing disclosures was way too high. And given the previous issues I felt I really needed to look at every single one. Since my existing loan that I was refinancing was with Penny Mac, I expected this process to be way less painless and simple. 

Leah C.'s profile image
Leah C. 
on Birdeye

2 years ago

The process was relatively painless 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,229 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.