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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac did a great job of maintaining contact throughout the process, communicating expectations, etc.
I'm so glad to be coming back to PennyMac. Thank you all!!
Painless, no issues to mention..
Communcating and having clients understand the whole process. Makeing everything transparent to the clients and keeping clients informed when any issues need tobe adressed through out the process.
No it’s okay
Evelyn was great but I had issues the whole process and spoke with many staff members. I only spoke with Evelyn once.
better communication.. under standing when a person does not have the computer skills . letting the customer know who is processing the loan. the main person was daisy mar
Antonae was fine. When I started the closing costs were included, then they weren't (I caught this luckily). The interest rate was wrong (I caught this as well). The frequency of closing disclosures was way too high. And given the previous issues I felt I really needed to look at every single one. Since my existing loan that I was refinancing was with Penny Mac, I expected this process to be way less painless and simple.
The process was relatively painless
PENNYMAC has a 4.6 star rating with 3,229 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.