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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The initial interaction was good. We received better rates than other places we called, but after that I wasn’t super clear on the process.
the MAC team was great. they made a tedious process smooth.
He was patient and I didn't feel rushed even though I was stressed on my end the whole process but he worked with me to make sure I was ok and understood thing's I was unclear about.
It was essay process
Overall a great experience.
Brandy and the team where great
Alex fields was great and very responsive! Once Ashton got involved, the response time was much slower and sometimes I had to ask the same questions more than once. Also, several questions were not answered clearly and she would end each email by saying please reach out with any questions, which was both ironic and frustrating. I’m happy with the end result, but Alex Field was the most helpful and informative in this process.
Marcia is very knowledgeable about the refi process and made it stress free. The refinance process was really smooth from start to finish. She is very friendly and is easy to communicate with, always made her self available to any questions I had. Great experience working with her.
Professional & quick. Happy customer!
PENNYMAC has a 4.6 star rating with 3,216 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.