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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Original numbers and closing documents did not match, had to re-do entire process. Linda was very rude each time she had called and wouldn’t speak to my wife about anything having to do with the loan even though everyone else at pennymac was able too! Shalimar and mark stellings were wonderful throughout the process, everyone else not so much.
The entire team were very helpful and courteous
Todo el personal muy atentos pero solo un inconveniente deberían tener personas que hablen español desgraciadamente no todos dominamos el idioma y pase algo de trabajo con el problema de la traducción pero por lo demás todo bien las personas muy atentas y con deseos de ayudar, gracias
I’m glad I had a GREAT experience . My PennyMac team was great at any steps of refinancing process. Thank you team members.
The same document was requested a couple of times due to underwriter. That was not communicated clearly to me and it was frustrating. Sending emails requesting the same its bothersome to people like me. It took me talking to someone from customer service that had worked as a underwriter to explain what exactly they were looking for and it wasn't a statement as stated in the emails,
I was going through a difficult time being as though my father had passed during this time. The PennyMac team members were very patient and kept me well informed with every step. I am thankful for the patience and kindness expressed. I will refer my family and friends to this company. Thank you, Melita Hicks
My experience was great it took very little time for me to close they'd taken my application over the phone, from wright their everything started and less than three weeks we're close.
The process for the most part was great except for when I was almost denied because of documentation I couldn't provide, but good thing I spoke with someone else other than Samijo, that was able to tell me to provide different documentation that helped me get approved.
Marcia was a pleasant to work with and very understanding of my frustration when I was asked multiple times about one of my accounts that they kept question
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,241 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.