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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire team were very helpful and courteous
Todo el personal muy atentos pero solo un inconveniente deberían tener personas que hablen español desgraciadamente no todos dominamos el idioma y pase algo de trabajo con el problema de la traducción pero por lo demás todo bien las personas muy atentas y con deseos de ayudar, gracias
I’m glad I had a GREAT experience . My PennyMac team was great at any steps of refinancing process. Thank you team members.
The same document was requested a couple of times due to underwriter. That was not communicated clearly to me and it was frustrating. Sending emails requesting the same its bothersome to people like me. It took me talking to someone from customer service that had worked as a underwriter to explain what exactly they were looking for and it wasn't a statement as stated in the emails,
I was going through a difficult time being as though my father had passed during this time. The PennyMac team members were very patient and kept me well informed with every step. I am thankful for the patience and kindness expressed. I will refer my family and friends to this company. Thank you, Melita Hicks
My experience was great it took very little time for me to close they'd taken my application over the phone, from wright their everything started and less than three weeks we're close.
The process for the most part was great except for when I was almost denied because of documentation I couldn't provide, but good thing I spoke with someone else other than Samijo, that was able to tell me to provide different documentation that helped me get approved.
Marcia was a pleasant to work with and very understanding of my frustration when I was asked multiple times about one of my accounts that they kept question
Very pleasant and assisted me in a very timely manner when I had questions.
PENNYMAC has a 4.6 star rating with 3,229 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.