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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,248 reviews
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Kimberly Curley R.'s profile image
Kimberly Curley R. 
3 years ago

Closed quickly. 

HENRY Langer J.'s profile image
HENRY Langer J. 
3 years ago

Brandy and the team where great 

Aimee K.'s profile image
Aimee K. 
3 years ago

Alex fields was great and very responsive! Once Ashton got involved, the response time was much slower and sometimes I had to ask the same questions more than once. Also, several questions were not answered clearly and she would end each email by saying please reach out with any questions, which was both ironic and frustrating. I’m happy with the end result, but Alex Field was the most helpful and informative in this process. 

Edwin D.'s profile image
Edwin D. 
3 years ago

Marcia is very knowledgeable about the refi process and made it stress free. The refinance process was really smooth from start to finish. She is very friendly and is easy to communicate with, always made her self available to any questions I had. Great experience working with her. 

Amelda W.'s profile image
Amelda W. 
3 years ago

Professional & quick. Happy customer! 

Veronica W.'s profile image
Veronica W. 
3 years ago

The speed and attention to detail 

Robert K.'s profile image
Robert K. 
3 years ago

You advertise 3% rates. I'm nearly at 800 for my credit score and the best you could do was 4.3%???? THAT is what I'd say is not good enough. 

HERNAN C.'s profile image
HERNAN C. 
3 years ago

Shes a great employee and i had the best service thank you for helping me 

John S.'s profile image
John S. 
3 years ago

Customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,248 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.