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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better responses to my questions
Brent was a pleasure to work with, very knowledgeable & professional. Responsive and quick to return calls and emails.
I have been a PennyMac customer for several years and have always had a good experience with any questions that would come up from time to time as a first time home buyer. PennyMac has been there for me.
PennyMac Loan Services were great to work with, very pleasant and personable employees that were willing to go the extra mile to work with us. They made the process go as smooth as possible.
The closing process was a horrible experience. My loan representative did not provide good customer service, she did not follow up with me as she stated she would on certain inquiries and had a poor attitude through the process.
Maxwell was excellent at keeping me updated with every step of the process.
Everything was handled in a timely manner
Everything was really smooth!
It took longer than was presented to me at the beginning. Different people involved who got details wrong such as my closing costs were supposed to be the amount of my old mortgage payment. I kept getting documents saying it would be at least double that. Also request for estimates and invoices from a contractor were requested which had nothing to do with me. I was simply refinancing. Closing was supposed to be early July. Didn’t happen til August 13th.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.