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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Getting my application approved was fine. After that, it was terrible. You have the worst communication model. You need to have a point person assigned to every loan and EXTENSIONS for every person. It was so frustrating only being able to talk to the "loan processor", who then had to email the closing team about any questions or concerns I had. We closed 3 days late because of the incompetence of the mysterious closing team. Confusing and terrible.
There were some issues with multiple staff being involved in my refi. Lauren was excellent and helped smooth out any miscommunications or confusing messages. Without Lauren, we would not have been able to close on time!
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I've never done this process before so it is daunting. I think in the beginning Penny Mac staff assumed I knew more than I did.
Absolutely Professional!! Smooth and Painless!! All figures and financial expectations spot on!! Let's do it ever few months if the rates continue to drop!!! Thanks again.....
I
Wonderful to work with.
I have been a PennyMac customer for several years and have always had a good experience with any questions that would come up from time to time as a first time home buyer. PennyMac has been there for me.
Maxwell was excellent at keeping me updated with every step of the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.