PENNYMAC

DAVID E. 

on Birdeye

5 years ago

Kyle was a fantastic representation of your company. He was prompt, knowledgeable and I believe the repeated difficulties we ran into were not caused by him. I appreciate his work and time he used on my account. I will pointedly say that this deal was only saved by his efforts after the closing date and closing amount changed repeatedly. I was more than ready to walk away and his efforts talked me down. In the future more accurate information would be greatly appreciated. - David 

David B. 

on Birdeye

5 years ago

Better responses to my questions 

DANIEL B. 

on Birdeye

5 years ago

Wonderful to work with. 

MUNA S. 

on Birdeye

5 years ago

Brent was a pleasure to work with, very knowledgeable & professional. Responsive and quick to return calls and emails. 

JASON S. 

on Birdeye

5 years ago

I have been a PennyMac customer for several years and have always had a good experience with any questions that would come up from time to time as a first time home buyer. PennyMac has been there for me. 

SHARON D. 

on Birdeye

5 years ago

PennyMac Loan Services were great to work with, very pleasant and personable employees that were willing to go the extra mile to work with us. They made the process go as smooth as possible. 

JAE K. 

on Birdeye

5 years ago

The closing process was a horrible experience. My loan representative did not provide good customer service, she did not follow up with me as she stated she would on certain inquiries and had a poor attitude through the process. 

Moises E. 

on Birdeye

5 years ago

Everything was handled in a timely manner 

MELODY P. 

on Birdeye

5 years ago

Everything was really smooth!