PENNYMAC

Vanessa H. 

on Birdeye

6 years ago

Emerson Murad was excellent. If he didn’t keep an open line of communication with me, I really would’ve been lost. John wasn’t able to communicate things well and was very hard to get in contact with. John kept trying to push my close date out instead of trying get my original close date. I had to get his supervisor Nancy involved and although she helped out a lot it wasn’t in enough time to get everything taken care of. I had to move my movers and babysitter. 

ANGELA R. 

on Birdeye

6 years ago

Communication by the various staff was effective and pleasant. I felt every interaction was professional. Thank you for helping me close my loan! 

ANDREA S. 

on Birdeye

6 years ago

Interactions were pleasant and easy to understand. I understand this crazy time we are in made things different for everyone involved. I appreciated the positive attitudes that Molly and Nathan had during the process. 

Kevin D. 

on Birdeye

6 years ago

. 

MAURICE M. 

on Birdeye

6 years ago

nice and easy 

Robert T. 

on Birdeye

6 years ago

Professional, easy to work with. All aspects of this process went better than expected! 

Sharon M. 

on Birdeye

6 years ago

I had a wonderful experience. I also want to say that the day of my closing was great as well. My closing went smoothly. I would recommend PennyMac to my family and friends!! 🙂🙂👌👌 

Jose O. 

on Birdeye

6 years ago

The overall loan refinance process on my home was quite simple. 

DAVID Mclaurin J. 

on Birdeye

6 years ago

The communication provided was better than expected and responses to questions were quickly provided. The only negative comment was the time between when we got the final closing docs and the actually closing. The issue was needing time to get to the bank to get a cashier’s check. Thankfully the bank was responsive and we were ready to go for the closing.