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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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SERGE R.'s profile image
SERGE R. 
on Birdeye

4 years ago

The closing was fast and accurate on all levels. 

ANDREA W.'s profile image
ANDREA W. 
on Birdeye

4 years ago

I had to send the same documents numerous times. The only thing about this experience that was great was Tariah and Floyd. They were fantastic. The rest of the experience was extremely stressful and frustrating. 

Martin Kelly I.'s profile image
Martin Kelly I. 
on Birdeye

4 years ago

Great customer service and options- thank you! 

EDILYNN M.'s profile image
EDILYNN M. 
on Birdeye

4 years ago

The staff was helpful and polite when it came to answering my questions. It was fast and easy to refinanced my loan with a lower interest rate. Regarding my mortgage, I saved $650 a month. I’ll stay w/ Pennymac because of their excellent service. 

JADIEL Calo A.'s profile image
JADIEL Calo A. 
on Birdeye

4 years ago

My only issue is that I was informed of my closing amount just the day prior. Other than that, I had no issues and my experience was seamless. 

CHARLES PATTON J.'s profile image
CHARLES PATTON J. 
on Birdeye

4 years ago

Give John a raise!!!! He was awesome. Turned a bad experience into a phenomenal experience And save me a ton of money. 

Sandra A.'s profile image
Sandra A. 
on Birdeye

4 years ago

Overall experience was simple and easy. Pennymac loan officers and staff are always ready to help answer questions and guide you. Thank you so much! 

VANESSA P.'s profile image
VANESSA P. 
on Birdeye

4 years ago

My experience with PennyMac has always been great. Jarett Delbene and Brittany Claypool was a pleasure to work with, Jarett made my application process very simple and explained the process in great detail. Brittany walked me through my loan process until closing, keeping updated through out the process, she is very kind, patient and understanding. The PennyMac team is very knowledgeable about there products and services. Overall, the customer service I received is Amazing! 

Kazi H.'s profile image
Kazi H. 
on Birdeye

4 years ago

Communications were clear and concise. Online documentation made it painless and quick. Great overall experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.