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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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RYAN G.'s profile image
RYAN G. 
on Birdeye

4 years ago

PennyMac made the process easy and saved us a lot of money. 

Joshua L.'s profile image
Joshua L. 
on Birdeye

4 years ago

Friendly and efficient service. No hassle. Got my loan funded quickly. 

George J.'s profile image
George J. 
on Birdeye

4 years ago

Brock Walker continued to stay in my corner during the whole process. Geo  

Jami C.'s profile image
Jami C. 
on Birdeye

4 years ago

Lana was very helpful and responsive, as was the whole team. Thank you. 

Kathleen H.'s profile image
Kathleen H. 
on Birdeye

4 years ago

Was fairly easy from start to finish 

Kevin D.'s profile image
Kevin D. 
on Birdeye

4 years ago

. 

Russell P.'s profile image
Russell P. 
on Birdeye

4 years ago

I’m positive some of the delay was due to our COVID concerns, but I did not feel the process should of taken 60 days! I couldn’t do anymore to expedite the process! In this day and era time is money. Please streamline your service with a user friendly, secure app. Thnx 

LUIS E.'s profile image
LUIS E. 
on Birdeye

4 years ago

Everyone was nice and professional. Thank you to the loan team! 

Lauren A.'s profile image
Lauren A. 
on Birdeye

4 years ago

I used this company as I thought it would be easy with my current mortgage through PennyMac. I cannot express how unhappy I am with the lack of service received. In the beginning I spoke with Ashley Cullinan and she was so nice and helpful and I never spoke to anyone again. The lack of communication and response was quite upsetting. To this point my loan has not even funded. I really hate to be so critical but I get so upset even thinking about what an awful experience this has been. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.