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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’m positive some of the delay was due to our COVID concerns, but I did not feel the process should of taken 60 days! I couldn’t do anymore to expedite the process! In this day and era time is money. Please streamline your service with a user friendly, secure app. Thnx
Smooth and seamless process that was completed in a timely manner.
Everything was as I was told it would be 👍🏻
Tracy was excellent, and Penny Mac did a great job processing our refinancing.
Weekly updates were great. Some misinformation in that I wasn’t initially told I needed a witness at signing—just that a notary would come to my house— so had to scramble to find someone. Process took a long time but that wasn’t PennyMac’s fault. Initially was told didn’t need any documents, then that I needed an insurance document, but then when I called they said I didn’t need one, but then it turned out that I did. Also, was requested for me to upload my W2 and pay stubs even twice.
I used this company as I thought it would be easy with my current mortgage through PennyMac. I cannot express how unhappy I am with the lack of service received. In the beginning I spoke with Ashley Cullinan and she was so nice and helpful and I never spoke to anyone again. The lack of communication and response was quite upsetting. To this point my loan has not even funded. I really hate to be so critical but I get so upset even thinking about what an awful experience this has been.
I had a great refinance with PennyMac. Very quick and very easy. Thank you!
No comment,
Icenia was fantastic. She was fast, accurate and always available to answer questions. I had a great experience with the whole team and everyone involved did a wonderful job. I am a loyal customer for sure and I will always say good things about pennymac. Thank you all for your hard work even during these tough times you all came through.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.