This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service!
It took the Mac team and all involved a lot longer to complete the process than I expected. But through emails and phone calls, Lana continuously kept me up to date as to where we were in the process. And also made me aware of all documents needed to fulfill all the FHA requirements. I appreciate Lana and Michael Kramer for getting me through the process as quickly as possible. Thank you Mrs Parker
It was quick and everyone was helpful. Thank you
I had a very pleasant and positive experience with a little miscommunication at the very end of the process. All in all it has been the singularly most pleasant mortgage process I have experienced. Anyone who I called could fully answer and access and understand my questions. Regina and Tristan were fantastic. I am so glad I called you guys for a quote. That's why I also am doing a refinance of another of my houses with you also.
PennyMac has refinanced both of our homes and we have been very happy with their service. All the professionals involved in the process were knowledgeable and efficient. I would definitely reccomend PennyMac to anyone seeking a property mortgage.
The loan process took longer than I thought necessary. It was a transfer from a mortgage from July 2019 to a new one less than a year later. My expectations and reality did not jive.
Faster loan process and better updates in the progress. After we entered the loan approval phase, it took 6-7 weeks to get approval. So long that I was concerned about the 60 day rate lock. It is unclear why the process took so long and was never communicated clearly to me, even after it was approved. I had to request contact with a manager. Once I spoke to the manager, the loan was approved the next day.
Great Communication and timely updates! Super simple and easy process.
Covid 19
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.