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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a wonderful experience. I also want to say that the day of my closing was great as well. My closing went smoothly. I would recommend PennyMac to my family and friends!! 🙂🙂👌👌
The overall loan refinance process on my home was quite simple.
Smooth and seamless process that was completed in a timely manner.
Everything was as I was told it would be 👍🏻
its ok Lana is excellent but her support like Amrock was the worst one to deal with...you need to change the title company
Tracy was excellent, and Penny Mac did a great job processing our refinancing.
Weekly updates were great. Some misinformation in that I wasn’t initially told I needed a witness at signing—just that a notary would come to my house— so had to scramble to find someone. Process took a long time but that wasn’t PennyMac’s fault. Initially was told didn’t need any documents, then that I needed an insurance document, but then when I called they said I didn’t need one, but then it turned out that I did. Also, was requested for me to upload my W2 and pay stubs even twice.
I used this company as I thought it would be easy with my current mortgage through PennyMac. I cannot express how unhappy I am with the lack of service received. In the beginning I spoke with Ashley Cullinan and she was so nice and helpful and I never spoke to anyone again. The lack of communication and response was quite upsetting. To this point my loan has not even funded. I really hate to be so critical but I get so upset even thinking about what an awful experience this has been.
It took the Mac team and all involved a lot longer to complete the process than I expected. But through emails and phone calls, Lana continuously kept me up to date as to where we were in the process. And also made me aware of all documents needed to fulfill all the FHA requirements. I appreciate Lana and Michael Kramer for getting me through the process as quickly as possible. Thank you Mrs Parker
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.