PENNYMAC

Joshua L. 

on Birdeye

6 years ago

Friendly and efficient service. No hassle. Got my loan funded quickly. 

Ivana G. 

on Birdeye

6 years ago

My loan officer was not helpful and did not communicate well. The notary was very rude when we signed off paperwork. Our opening agent Franciso was amazing! We loved working with him but the agent we got assigned did not meet my expectations. 

George J. 

on Birdeye

6 years ago

Brock Walker continued to stay in my corner during the whole process. Geo 

Jami C. 

on Birdeye

6 years ago

Lana was very helpful and responsive, as was the whole team. Thank you. 

Sharon M. 

on Birdeye

6 years ago

I had a wonderful experience. I also want to say that the day of my closing was great as well. My closing went smoothly. I would recommend PennyMac to my family and friends!! 🙂🙂👌👌 

Jose O. 

on Birdeye

6 years ago

The overall loan refinance process on my home was quite simple. 

DAVID Mclaurin J. 

on Birdeye

6 years ago

The communication provided was better than expected and responses to questions were quickly provided. The only negative comment was the time between when we got the final closing docs and the actually closing. The issue was needing time to get to the bank to get a cashier’s check. Thankfully the bank was responsive and we were ready to go for the closing. 

Lauren A. 

on Birdeye

6 years ago

I used this company as I thought it would be easy with my current mortgage through PennyMac. I cannot express how unhappy I am with the lack of service received. In the beginning I spoke with Ashley Cullinan and she was so nice and helpful and I never spoke to anyone again. The lack of communication and response was quite upsetting. To this point my loan has not even funded. I really hate to be so critical but I get so upset even thinking about what an awful experience this has been. 

Corey W. 

on Birdeye

6 years ago

Great and very helpful