PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Vanessa H.'s profile image
Vanessa H. 
on Birdeye

4 years ago

Emerson Murad was excellent. If he didn’t keep an open line of communication with me, I really would’ve been lost. John wasn’t able to communicate things well and was very hard to get in contact with. John kept trying to push my close date out instead of trying get my original close date. I had to get his supervisor Nancy involved and although she helped out a lot it wasn’t in enough time to get everything taken care of. I had to move my movers and babysitter. 

Robert T.'s profile image
Robert T. 
on Birdeye

4 years ago

Professional, easy to work with. All aspects of this process went better than expected! 

DAVID H.'s profile image
DAVID H. 
on Birdeye

4 years ago

Smooth and seamless process that was completed in a timely manner. 

William P.'s profile image
William P. 
on Birdeye

4 years ago

Everything was as I was told it would be 👍🏻 

Akbar R H.'s profile image
Akbar R H. 
on Birdeye

4 years ago

its ok Lana is excellent but her support like Amrock was the worst one to deal with...you need to change the title company 

MICHELLE P.'s profile image
MICHELLE P. 
on Birdeye

4 years ago

Weekly updates were great. Some misinformation in that I wasn’t initially told I needed a witness at signing—just that a notary would come to my house— so had to scramble to find someone. Process took a long time but that wasn’t PennyMac’s fault. Initially was told didn’t need any documents, then that I needed an insurance document, but then when I called they said I didn’t need one, but then it turned out that I did. Also, was requested for me to upload my W2 and pay stubs even twice. 

Linda G.'s profile image
Linda G. 
on Birdeye

4 years ago

No comment, 

Nicholas H.'s profile image
Nicholas H. 
on Birdeye

4 years ago

Icenia was fantastic. She was fast, accurate and always available to answer questions. I had a great experience with the whole team and everyone involved did a wonderful job. I am a loyal customer for sure and I will always say good things about pennymac. Thank you all for your hard work even during these tough times you all came through. 

GUY Warner I.'s profile image
GUY Warner I. 
on Birdeye

4 years ago

Very good at matching other competitors rates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.