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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Emerson Murad was excellent. If he didn’t keep an open line of communication with me, I really would’ve been lost. John wasn’t able to communicate things well and was very hard to get in contact with. John kept trying to push my close date out instead of trying get my original close date. I had to get his supervisor Nancy involved and although she helped out a lot it wasn’t in enough time to get everything taken care of. I had to move my movers and babysitter.
Professional, easy to work with. All aspects of this process went better than expected!
Smooth and seamless process that was completed in a timely manner.
Everything was as I was told it would be 👍🏻
its ok Lana is excellent but her support like Amrock was the worst one to deal with...you need to change the title company
Weekly updates were great. Some misinformation in that I wasn’t initially told I needed a witness at signing—just that a notary would come to my house— so had to scramble to find someone. Process took a long time but that wasn’t PennyMac’s fault. Initially was told didn’t need any documents, then that I needed an insurance document, but then when I called they said I didn’t need one, but then it turned out that I did. Also, was requested for me to upload my W2 and pay stubs even twice.
No comment,
Icenia was fantastic. She was fast, accurate and always available to answer questions. I had a great experience with the whole team and everyone involved did a wonderful job. I am a loyal customer for sure and I will always say good things about pennymac. Thank you all for your hard work even during these tough times you all came through.
Very good at matching other competitors rates.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.