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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If the people returned calls. I was told they would call me back then no call back. Loan took 60 + days to close. Could possibly have something to do with the pandemic why it took so long to close however people not getting back to you is unacceptable. I am so glad it is over.
The process started march 17th. We closed June 3rd. We had 3 appointments for closing which the person did not show up. My husband took off work 2 of the days to be home for the closings and cost us wage losses of over $700 for the person NOT to show up to closing. We started out with one guy who was our agent then another guy then some woman by the name of Naomi then finally Brittany. We had no problems with Brittany. Overall, we are glad it is done but was displeased with the process.
I was told 0 closing costs but during the process it then changed to I owe 400 then to I owe 500 dollars then I followed up and it took several attempts to them be told penny Mac will pay me. That was a bit frustrating.
Great experience and service. Very friendly. Will come back to refi my other house.
Fantastic communication during the whole process! Clear and easy access to uploading documents. Fast and easy from start to finish!
Brent had great communication and tmDe the process very simple. I was dreading refinancing, but I'd do it again with Pennymac in a heart beat.
Jason H was great! I’m pleased. I would use PennyMac services again.
everything went as they expected. Great people to work with
PennyMac was great! Once we finally got in touch with a mortgage rep, things went quick and smooth! Our refinance was successful and we definitely saved money, and will save money in the future! Glad to have PennyMac take care of us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,880 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.