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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Raymond J.'s profile image
Raymond J. 
on Birdeye

4 years ago

If the people returned calls. I was told they would call me back then no call back. Loan took 60 + days to close. Could possibly have something to do with the pandemic why it took so long to close however people not getting back to you is unacceptable. I am so glad it is over. 

DENNIS P.'s profile image
DENNIS P. 
on Birdeye

4 years ago

The process started march 17th. We closed June 3rd. We had 3 appointments for closing which the person did not show up. My husband took off work 2 of the days to be home for the closings and cost us wage losses of over $700 for the person NOT to show up to closing. We started out with one guy who was our agent then another guy then some woman by the name of Naomi then finally Brittany. We had no problems with Brittany. Overall, we are glad it is done but was displeased with the process. 

Shauni K.'s profile image
Shauni K. 
on Birdeye

4 years ago

I was told 0 closing costs but during the process it then changed to I owe 400 then to I owe 500 dollars then I followed up and it took several attempts to them be told penny Mac will pay me. That was a bit frustrating. 

Pierre H.'s profile image
Pierre H. 
on Birdeye

4 years ago

Great experience and service. Very friendly. Will come back to refi my other house. 

Stephanie H.'s profile image
Stephanie H. 
on Birdeye

4 years ago

Fantastic communication during the whole process! Clear and easy access to uploading documents. Fast and easy from start to finish! 

EMILEA C.'s profile image
EMILEA C. 
on Birdeye

4 years ago

Brent had great communication and tmDe the process very simple. I was dreading refinancing, but I'd do it again with Pennymac in a heart beat. 

Germaine J.'s profile image
Germaine J. 
on Birdeye

4 years ago

Jason H was great! I’m pleased. I would use PennyMac services again. 

DAVID F.'s profile image
DAVID F. 
on Birdeye

4 years ago

everything went as they expected. Great people to work with 

Jacob M.'s profile image
Jacob M. 
on Birdeye

4 years ago

PennyMac was great! Once we finally got in touch with a mortgage rep, things went quick and smooth! Our refinance was successful and we definitely saved money, and will save money in the future! Glad to have PennyMac take care of us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.