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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every single person i came in contact with that had anything to do with my loan showed consistent and punctual timing and accuracy. I would recommend Penny Mac all day long.
The entire team could have done a better job of giving a weekly update for a process that took a few months. I know this is standard in my job. I can’t blame any one person because this appears to be a PennyMac-wide issue. The automated email updates with no information are useless. Because they are useless, they end up being annoying. A simple, comprehensive weekly update would add tremendous value to your customers. In the end, Brittany made it right, and was quite congenial.
Quick and easy process. Thank you!
When I spoke to Belinda she wasn't very polite. Nothing major but I thought it was a little harsh. What was the most frustrating part was the amount I needed to close changed 3 times with no explanation or reasoning. And the reason this became a problem is because it went up by over $700 when I went to close (the notary from the title company was who told me the real final cost). I complained and have heard nothing back. I need more characters here to tell you how I really feel :)
Disappointed that PMI was not mentioned and slotted in with my payments.
Very fast on time and so easy to get done!
PennyMac made this a smooth easy process. Everything was explained and my questions I had was answered. This was my first refinance and PennyMac guided me the whole way from the beginning till the end. Thank you.
This has been the best deal and closing a had ever have in my life
Requested documents sent repeated times from several different sources. Closing date was changed due to your internal problems.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.