PENNYMAC

Terry P. 

on Birdeye

6 years ago

Thank you Jason and your team for giving me a great experience in refinancing 👌🏾👏🏾👏🏾👏🏾 

Caleb B. 

on Birdeye

6 years ago

My re-finance went extremely smoothly. Everything was clearly communicated from start to finish. Very happy I chose to refinance with PennyMac and their team! 

IGENTER Mccoy I. 

on Birdeye

6 years ago

Even when we faced little hiccups in the process He went above and beyond to make sure we were satisfied. Kept us informed the whole process. 

RICHARD B. 

on Birdeye

6 years ago

My experience with PennyMac Loan Services during the process of my refinancing my mortgage was great. The process was easy and the communication during the process was exceptional. My closing took less time than I was originally quoted. I highly recommend PennyMac Loan Services. 

VICTOR C. 

on Birdeye

6 years ago

I think it kinda took longer than expected. I was getting worried of running out of time. 

Robert Mansfield J. 

on Birdeye

6 years ago

I constantly got requests for information that was already uploaded to the portal. I would call and tell them they already have it. All of a sudden it was like magic. They looked and it was there. The closing documents were wrong. Simple items like the county of residence were incorrect as well as the closing statement. The notary had to come twice. On top of it all, your collection department called and threatened to turn your existing loan over to the Credit Bureaus for non payment 

Louis M. 

on Birdeye

6 years ago

Process was fairly straightforward. Customer service was good considering many employees working remotely. There was a 3 hour time difference between my location and PennyMac Hq. That meant l received emails in the PM. Oh well. 

MATTHEW T. 

on Birdeye

6 years ago

Fast, professional, great job on getting everything together especially considering the current situation with most folks having to telecommute. 

BHAGIRATHA DEVALARAJU N. 

on Birdeye

6 years ago

Thank you