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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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DAVID W.'s profile image
DAVID W. 
on Birdeye

4 years ago

We are like most people, we were a little confused about the process and concerned if we would benefit from the refinance and the new mortgage payments. The PennyMac people showed confidence in the process and their program. The numbers and dates we were quoted in the beginning were very accurate and timely to the closing date, even sooner. At times the situation seemed vague, now as we look back, everything went smooth. This is our second loan through PennyMac. Thank you. 

Angela M.'s profile image
Angela M. 
on Birdeye

4 years ago

Icenia was amazing throughout the entire experience. She kept me posted and answered all of my questions. Thank you Icenia!! 

NYLJAFAR J.'s profile image
NYLJAFAR J. 
on Birdeye

4 years ago

Had a great experience from start to finish. Everything was clearly communicated. We closed on time and the staff were great. If we had a question they were able to answer them in a timely manner. Would highly recommend Pennymac. 

JANA STOCKSTILL J.'s profile image
JANA STOCKSTILL J. 
on Birdeye

4 years ago

Great service. Competitive rates. And I never had to leave my house to take care of it. 

Carson D.'s profile image
Carson D. 
on Birdeye

4 years ago

Brent was great. Every time I had a question he reached out and made sure to answer it. He was very helpful and made the process easy. 

IGENTER Mccoy I.'s profile image
IGENTER Mccoy I. 
on Birdeye

4 years ago

Even when we faced little hiccups in the process He went above and beyond to make sure we were satisfied. Kept us informed the whole process. 

Louis M.'s profile image
Louis M. 
on Birdeye

4 years ago

Process was fairly straightforward. Customer service was good considering many employees working remotely. There was a 3 hour time difference between my location and PennyMac Hq. That meant l received emails in the PM. Oh well. 

MATTHEW T.'s profile image
MATTHEW T. 
on Birdeye

4 years ago

Fast, professional, great job on getting everything together especially considering the current situation with most folks having to telecommute. 

RICARDO RODRIGUEZ L.'s profile image
RICARDO RODRIGUEZ L. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.