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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I received 3 different closing amounts within 4-5 days. It went from receiving $700 to paying $2600 to close. One of the reasons because they forgot to factor in insurance. It made it hard to budget and plan. Also, after giving me my final closing amount Erica said she would send me the information of who i made the cashier's check out to. I waited four days to receive that information then it turned out to be the wrong company which delayed the process by a few more days.
Every single person i came in contact with that had anything to do with my loan showed consistent and punctual timing and accuracy. I would recommend Penny Mac all day long.
We have been working with PennyMac since 2013 and as always we are very pleased with their services.
We closed sooner than promised and Antonio was very prompt in responding to me!
Quick and easy process. Thank you!
When I spoke to Belinda she wasn't very polite. Nothing major but I thought it was a little harsh. What was the most frustrating part was the amount I needed to close changed 3 times with no explanation or reasoning. And the reason this became a problem is because it went up by over $700 when I went to close (the notary from the title company was who told me the real final cost). I complained and have heard nothing back. I need more characters here to tell you how I really feel :)
Great job and very painless
Disappointed that PMI was not mentioned and slotted in with my payments.
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PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.