PENNYMAC

PATRICK M. 

on Birdeye

6 years ago

Excellent experience all around! 

James F. 

on Birdeye

6 years ago

I requested that I be called on my cell phone but I mostly got emails I almost missed the 3 day doc request once because of that plus I had to send the same income forms four times 

DAVID W. 

on Birdeye

6 years ago

We are like most people, we were a little confused about the process and concerned if we would benefit from the refinance and the new mortgage payments. The PennyMac people showed confidence in the process and their program. The numbers and dates we were quoted in the beginning were very accurate and timely to the closing date, even sooner. At times the situation seemed vague, now as we look back, everything went smooth. This is our second loan through PennyMac. Thank you. 

Hector R. 

on Birdeye

6 years ago

Overall good service 

THEODORE B. 

on Birdeye

6 years ago

Great experience! Everything was communicated clearly and the associates were there to answer any questions I had. Your people made everything pain free. Thanks PennyMac! 

Lamica H. 

on Birdeye

6 years ago

The entire process was great. I was informed of every step of where my loan was on a weekly basis. My questions were answered promptly and my loan processor was a pleasure to work with. 

ROSEMARY R. 

on Birdeye

6 years ago

The process was quick and easy and all of my questions were answered on a timely basis. 

GREGORY D. 

on Birdeye

6 years ago

Lack of communication and days between getting a response was annoying. I didn’t have a direct line to call for help or questions. Nothing was “bad” just not great either. The notary that came for us to sign was not exactly the most pleasant person, she got the job done but was rude when we asked questions. 

LISA H. 

on Birdeye

6 years ago

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