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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I had an airbag recall. It only took 3 years to get resolved.
Very bad service . tried to sell me stuff I did not need
Ford Service Advisor waited until Service Center was closing to inform me me my tire was not repairable trying to charge me over $700 for a new tire. As I was leaving they were locking up and putting door down as advisor was discussing options. After I left I took tire to another dealer and it was fixed with no questions asked. I felt betrayed and lied to and will never return or recommend this location.
Was told I needed to replace things that were quoted crazy prices, changed the wipers filter and battery cleaning myself or 1/10 of the quoted price. When I told the guy I didn't want to complete the service, he started laughing on the phone.
Took my truck into Peoria Ford when a eng light came on (truck still running good). They said I had about 4 problems and would cost $2,900. Had all the work done, then my truck ran very bad. They said it'll need another $3,300 to $3,700 in work. Worst place ever! I'll be taking them to court!
Worst service and over selling of service. Spent $2,900 and my truck is worst off than when I took it in. Now they want another $3,330 to $3,700 to fix a problem they made happen.
Peoria Ford's pricing for service has dramatically increase to over 100% more than its competitors. I can no longer recommend them for service work.
Took the truck for an oil change and tire rotation. 11:00 appt. Service manager said there is a backlog due to drop ins and would take 1.5 hours. Told me truck was ready and that they also washed it. Nope, didn't wash it. Didn't rotate the tires either - same scuffed wheel on the left rear like it was when I brought it in. Now I wonder if the oil were actually changed - I don't know.... why would I ever return? I have no trust in this dealer.
Wanted to drop off car on a Saturday so then I would not need to wait. Was asked if I wanted them to wash the vehicle while it was being serviced. I then was asked to sign a waiver form to have the vehicle washed. Upon being called and returning for the vehicle the it was not washed and I was told that I would need to wait 15 to 30 minutes for the vehicle to be washed if I still wanted it cleaned. I asked them why I was called to pick up my vehicle if it wasnt ready
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,112 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.