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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
dropped off my car on Monday, and they lost my car for a day, they had it until Friday and never got the part installed. I have never had a problem with Peoria Ford but this time I've never been so mad at how things were handled, I will be taking it somewhere else. THEY HAD IT FOR 5 DAYS!!!
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. We are unable to identify you by this screenname but we would like the chance to speak with you to get some information about your visit so we can address your concerns. Please reach out to Beverly Woodhull, our Customer Relations Director, at 855-971-8355 at your earliest convenience.
I went to view a car that was not available. They made an appointment the person who made the appointment wasnt even working that day.
I had a bad experience. I don't think I'll return to this dealership.
Business response:
Thank you for your feedback. We regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
We bought a Chevy from a Ford dealer. They should not sell cars they know nothing about.
The odometer was clocked on this car. I sold it in May with 167,000 miles.
Business response:
We would like to speak with you regarding the vehicle you are mentioning as we dont have a 2012 Explorer inventory for sale so its quite possible you saw another vehicle or a technical glitch. We would like to get details from you asap to see what happened to address this with Carfax but we would need more information on the Explorer you saw to investigate. Were unable to identify you based on this review so please contact Beverly Woodhull, our Customer Relations Director, at 855-971-8355.
They did not run it through the quick wash like they said before taking the vehicle.
As you would expect from a dealer. I was in at 7am for my 7:20 appointment. Service writer Carlos wrote my service invoice and in conclusion said it would be about 2 hours. So I said Id be back to PU, and he said he would call me. (I have a live camera inside my car showing instant actively to my iPhone.) The live video indicated the car was immediately taken and serviced. It was finished and put back at the service drive at 7:56. Never getting a call of competition, I PU @ 8:51 on my own.
Who is the current owner of this car?
Worst service I have ever had
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,112 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.