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9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Service was fast and all employees were very professional
Business response:
We are thrilled to hear about your positive experience with our team! Your comments about receiving quick service while maintaining high professional standards truly mean a lot to us. It's wonderful to know that our staff made such a great impression during your visit. We appreciate you taking the time to share your feedback about your experience at Peoria Ford, and we look forward to continuing to provide you with excellent service for your 2025 Ford Explorer ST-Line.
Check in process was smooth, motorhome was ready within estimated timeframe.
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that your check-in went smoothly and that we were able to have your motorhome prepared according to schedule. Your satisfaction with our service delivery means a great deal to our team at Peoria Ford. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Completed a recall for me and within the quoted timeframe.
Business response:
Thank you for your wonderful feedback about your recent recall service experience. We understand how important it is to complete vehicle recalls promptly and efficiently. It's great to hear that our team at Peoria Ford was able to handle your recall work within the timeframe we promised. Your 2024 Ford F250 Super Duty deserves reliable service, and we're pleased we could deliver that for you. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Mobile service is very convenient
Business response:
We are thrilled to hear that you found our mobile service so convenient. Your positive feedback about this service means a lot to us at Peoria Ford. We understand how valuable your time is, and we're pleased that bringing our expertise directly to you made your experience smooth and hassle-free. It's wonderful to know that our efforts to provide flexible service options are making a real difference for our customers. Thank you for choosing us and for sharing your experience with others.
Great people. Good prices.. Thank you.
Business response:
We are absolutely thrilled to hear about your positive experience with our team and pricing. Your kind words about our people mean the world to us, as we strive to provide exceptional service to every customer. We're delighted that you found our prices competitive and that we could meet your expectations. Thank you for taking the time to share your feedback - it truly makes our day at Peoria Ford!
Service was mediocre. Communication was poor, and they did not complete all of the work requested. Price was higher than expected for this market. On the up side, all of the work they did complete appears to have been completed correctly.
I liked that the service advisor helped through the extended warranty process
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service advisor was able to guide you smoothly through the extended warranty process. Having knowledgeable team members who can walk you through important decisions like warranty coverage makes all the difference in ensuring you feel confident and well-informed. Your positive feedback about the support you received means a great deal to our team at Peoria Ford. We appreciate your trust in us and look forward to continuing to prov... read more
GREAT SERVICE. CARLOS IS THE BEST
Business response:
We are overjoyed to hear about your wonderful experience with us! Your enthusiasm about the exceptional service you received truly brightens our day. Carlos clearly made a positive impact during your visit, and we're thrilled that his dedication to helping customers shone through. Thank you for taking the time to share your experience - feedback like yours motivates our entire team at Peoria Ford to continue delivering outstanding service to every customer who walks through our doors.
The service was great. They sent a technician to my residence and performed the service there.
Business response:
We are absolutely thrilled to hear about your positive experience with our mobile service. Having our skilled technician come directly to your home and complete the work there shows our commitment to making automotive care as convenient as possible for you. Your feedback about the quality of service means a great deal to our team at Peoria Ford, and we appreciate you taking the time to share your experience with others.
Peoria Ford has a 3.9 star rating with 9,146 reviews.
Peoria Ford is open now. It will close at 9:00 p.m.