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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Prompt service. Took very good care.
Business response:
Thank you for your review! We are glad to hear that your experience was prompt and that you felt well taken care of. That is exactly the level of service we strive to provide every customer who walks through our doors. We appreciate you taking the time to share your feedback, and we hope to have the pleasure of serving you again in the future.
I ordered some accessories to this location and had a part installed. They were friendly and everything looks great. I would have service here again.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that the accessories turned out great and that our team made the process a smooth and friendly one. We truly appreciate your kind words and are glad the installation met your expectations. We look forward to welcoming you back for your next service visit your continued trust means a great deal to us. Thank you for choosing Peoria Ford!
Service advisors are great here!
Business response:
Your positive experience with our service advisors means so much to us! We're grateful that you took the time to share your feedback about the exceptional service you received. At Peoria Ford, we pride ourselves on having knowledgeable and dedicated service advisors who genuinely care about our customers and their vehicles. It's wonderful to hear that our team made such a positive impression during your visit with your 2014 Ford C-MAX SEL.
I liked the fact that they excepted my Car Shield Ins. and kept working to get them to cover the items that needed to be fixed. Ford also respected my wished to use Ford parts to replace those items. What I did not like was the time it took to do the job. It was not the dealers fault, but Car Shield wouldn't okay any thing and required three different inspectors to look at the car. It took 4 weeks for a job that only required about two days real time.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your patience throughout the extended repair process and are glad we could work persistently with Car Shield to ensure coverage for the necessary repairs while honoring your preference for genuine Ford parts. We understand how frustrating it must have been to wait four weeks for what should have been a two-day repair, especially when the delays were beyond anyone's direct control. Your feedback helps us recognize the challenges that insurance... read more
I Wes taken care of completely
Business response:
We are grateful to hear that you felt completely taken care of during your visit to Peoria Ford. Your positive experience with your 2018 Ford Expedition XLT service is exactly what we strive to provide for every customer. Thank you for taking the time to share your feedback. We appreciate your trust in our team and look forward to continuing to serve you and your Ford Expedition in the future.
I called ahead to ask about a car I wanted and when I arrived it was up front ready for my test drive.
Business response:
We are glad to hear that we were able to have your vehicle ready for your test drive when you arrived. Your feedback is incredibly valuable to us, and it's wonderful to know that our preparation and coordination made your visit smooth and efficient. At Peoria Ford, we understand how important your time is, and we strive to ensure that every customer has a seamless experience from the moment they call to when they visit our showroom. We truly appreciate you taking the time to share your positive experience with us.
My service advisor Sandy was very helpful and non-pressuring which I appreciated. A large amount of repairs were completed in a relatively short time which was also helpful..
Business response:
Thank you for sharing your positive experience with us at Peoria Ford. We're delighted to hear that Sandy provided you with helpful and non-pressuring service - this truly reflects our commitment to putting our customers first and ensuring you feel comfortable throughout your visit. It's wonderful to know that we were able to complete your repairs efficiently while maintaining our high standards of quality. Your feedback about our service approach and turnaround time means a great deal to us, and we appreciate you taking the... read more
Service guy was very polite, helpful and very accomondating.
Business response:
Thank you for taking the time to share your wonderful experience with us at Peoria Ford. We are delighted to hear that our service team member provided you with polite, helpful, and accommodating assistance during your visit. Your positive feedback means a great deal to us and reinforces our commitment to delivering exceptional customer service. We truly appreciate you choosing Peoria Ford and look forward to continuing to serve you and your 2025 Chrysler Pacifica needs in the future.
Logan is a great service advisor. He goes above and beyond for his clients.
Business response:
Thank you for taking the time to share your positive feedback about your service experience. We are thrilled to hear that Logan provided you with exceptional service and went above and beyond to meet your needs as a 2025 Ford F-250 Super Duty owner. Your recognition of Logan's dedication truly means a lot to our team at Peoria Ford. We strive to deliver outstanding service to every customer, and it's wonderful to know that we exceeded your expectations. We appreciate your trust in us and look forward to continuing to serve y... read more
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,069 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.