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Peoria Ford

3.8

About this business

Location details

9130 W Bell Rd., Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.88,434 reviews
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Roger C.'s profile image
Roger C. 
a month ago

Great customer service, Carlos has always done great job taking care of both go my trucks. 

Business response:

Your positive feedback means so much to us here at Peoria Ford. We truly appreciate you taking the time to share your wonderful experience with our team. It's fantastic to hear that you've consistently received excellent customer service and that your vehicles have been well taken care of. Having customers like you who trust us with multiple trucks really demonstrates the quality relationships we strive to build. Your loyalty and confidence in our service department makes all the difference, and we're grateful to have earned... read more

2019 FORD RANGER SUPR/XL/XLT/LARIAT Owner's profile image
2019 FORD RANGER SUPR/XL/XLT/LARIAT Owner 
a month ago

i love how fast they get it done and do it correctly, if you have an issue they address it faster than you can finish the sentence . had my truck for 2 years almost and i've added about 30k on top of the 48 it came with and i've never had one issue except maybe the ac going out but that's a given in az or any car, keep up on it has never been easier. 

Business response:

We are privileged to have earned your trust over the past two years. Your recognition of our quick and accurate service means everything to our team. We understand how important it is to address concerns promptly, and we're glad our approach has made a positive difference for you. It's wonderful to hear that even with nearly 80,000 miles on your truck, you've had such a reliable experience. Your loyalty and confidence in us truly motivate us to continue delivering the quality service you've come to expect. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
a month ago

They were Very professional ! 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. Your recognition of our professional approach means so much to us at Peoria Ford. We work hard to maintain high standards in everything we do, and knowing that our efforts made a positive impression on you truly makes our day. Thank you for taking the time to share your feedback - it helps us continue providing the quality service our customers deserve. 

2024 FORD EDGE SEL Owner's profile image
2024 FORD EDGE SEL Owner 
a month ago

Prompt courteous service. The service was completed in one hour. 

Business response:

We deeply appreciate your feedback about the efficient and courteous experience you received. It's wonderful to hear that our team provided you with prompt assistance and completed your service so quickly. Your satisfaction with the timely completion of your service means everything to us at Peoria Ford. We truly value customers like you who take the time to share their positive experiences. 

2018 LINCOLN MKC RESERVE Owner's profile image
2018 LINCOLN MKC RESERVE Owner 
a month ago

My battery had died on me and I had it jumped and drove straight over to Peoria Ford dealer and they promptly changed my battery 

Business response:

We are glad to hear that our team was able to help you quickly when your battery failed. It sounds like you experienced exactly the kind of prompt service we strive to provide. We understand how stressful it can be when your vehicle breaks down unexpectedly, and we're pleased that our staff could get your battery replaced efficiently. Thank you for choosing us for your automotive needs and for taking the time to share your positive experience. 

Thomas V.'s profile image
Thomas V. 
a month ago

Actually took less time than I was told 

Business response:

We are overjoyed to hear that your service experience exceeded your expectations! It's wonderful to know that we were able to complete everything more efficiently than anticipated. Your time is valuable, and we're pleased that our team could deliver prompt service without compromising quality. We truly appreciate you taking the time to share your positive experience with us. 

2018 FORD F150 SUPER CAB Owner's profile image
2018 FORD F150 SUPER CAB Owner 
a month ago

Service was fast and reasonable 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that our service team was able to provide you with quick and fairly priced assistance. Your experience reflects our commitment to delivering efficient service that provides great value to our customers. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future. 

2020 FORD EDGE SE Owner's profile image
2020 FORD EDGE SE Owner 
a month ago

service rep. very helpful....... 

Business response:

We are thrilled to hear about your positive experience with our service representative. It means so much to know that you found them to be genuinely helpful during your visit. Your satisfaction with the support you received reflects our commitment to providing excellent customer service. We truly appreciate you taking the time to share your feedback about your experience. 

2025 FORD F150 STX Owner's profile image
2025 FORD F150 STX Owner 
a month ago

Good and fast and slightly accommodating. Overall was satisfied. 

Business response:

We're glad the visit felt efficient and accommodating, as our goal is to respect customers' time while providing a smooth experience. Feedback like this reinforces our focus on consistency and responsiveness across our service teams. We appreciate hearing when our approach aligns with expectations and welcome continued engagement. For anything further, please contact Claude Chiles, our Service Director, at 623-523-6180. 

Frequently asked questions about Peoria Ford

How is Peoria Ford rated?

Peoria Ford has a 3.8 star rating with 8,434 reviews. 

When is Peoria Ford open?

Peoria Ford is open now. It will close at 9:00 p.m.