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9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Good job.as expected. My service rep listens to me.
Business response:
Thank you for the positive feedback! We're thrilled that our service met your expectations and that your service representative listened to your needs. Quality communication is important to us at Peoria Ford.
Service was done that afternoon. Thanks
Business response:
Thank you for the positive feedback! We're glad we could complete your service so quickly that afternoon. We appreciate you choosing Peoria Ford and look forward to serving you again.
Timeliness and customer care
Business response:
Thank you for your wonderful feedback about your experience. We're delighted to hear that our team provided excellent service and handled everything in a timely manner. Your satisfaction with the care you received means everything to us at Peoria Ford. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you and your vehicle's needs in the future.
everything was great, finished ahead of time.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that everything went smoothly and that we were able to complete your service earlier than expected. Your satisfaction means the world to us, and we truly appreciate you taking the time to let us know how we did. We look forward to serving you again!
Everything was great. Good people, good service, quality dealership.
Business response:
We deeply cherish your wonderful feedback! Your comments about working with quality people and receiving excellent service truly mean the world to us at Peoria Ford. We are thrilled that your experience with our team met your expectations and that you found our dealership to be of high quality. Your kind words motivate us to continue providing the outstanding service that every customer deserves. We look forward to serving you again in the future.
I appreciated the short wait time for services that were performed on my vehicle.
Business response:
We are grateful for your feedback about the efficient service experience. It's wonderful to hear that we were able to minimize your wait time while taking care of your vehicle. We understand how valuable your time is, and we're pleased that our team was able to provide prompt service without compromising quality. Your positive experience means a great deal to us, and we look forward to continuing to serve you with the same level of efficiency in the future.
Had a fifth or sixth battery to go bad. Returned to see if it was covered by warranty...No. Replaced with a new battery with a 3 year warranty. Talked to my service manager. He said it was due to very limited driving. I'm retired with two vehicles and don't use the Edge very often. A local International Battery Store recommended I use a "Trickle Charger" when it is not in use. Bought one and have been keeping it plugged in when not using the Edge. So far, so good!
Business response:
Your feedback is incredibly valuable and we appreciate you taking the time to share your experience with the battery situation. It sounds like you found a practical solution with the trickle charger recommendation, especially given your limited driving pattern. We understand how infrequent use can affect battery life, and it's great to hear that the charging approach is working well for you so far. Thank you for choosing Peoria Ford for your battery replacement needs and for sharing this helpful insight that may benefit othe... read more
Great customer service. Always attentive to details and explaining the work completed.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team provided excellent service and took the time to thoroughly explain all the work that was done on your vehicle. Your recognition of our attention to detail means so much to us at Peoria Ford. We truly value customers like you who appreciate the care we put into every service appointment, and we look forward to continuing to exceed your expectations in the future.
The convenience of transportation was great. The service was quick and the car is running well.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our transportation service provided the convenience you needed and that everything went smoothly for you. It means a lot to know that our team delivered quick service and that your vehicle is performing well. Your feedback helps us understand what matters most to our customers, and we truly appreciate you choosing Peoria Ford for your automotive needs.
Peoria Ford has a 3.8 star rating with 8,253 reviews.
Peoria Ford is closed now. It will open at 7:00 a.m.