Pet Paradise Atlanta

Bella C. 

on Yelp

a year ago

I was super excited to take him here, staff were really nice and it was our first time going and they seemed to really care about the dogs. But upon pick up our dog was absolutely soaked in pee, I understand it a little bit if he gets excited or something. But all his feet were disgusting and he was only there for 24 hours, I can't imagine what it would be like with more nights. 

Dianne H. 

on Yelp

2 years ago

If I could give this facility 0 stars I would. I dropped my dog Remy off at this facility for boarding over Christmas so that I could fly home and spend the holiday with my family. The first day after I dropped him off, I got a call that he had been attacked by another dog during group play. They called ASKING if he should be seen by a vet for MULTIPLE puncture wounds. If a dog needs veterinary care while under their watch, especially puncture wounds, there should be no question that the animals health take top priority, and... read more

Shannon J. 

on Yelp

2 years ago

Beware !!! This is the second or third time in a year I had to address the same issue. I have an expensive frenchie that I have to pay extra to board and play alone. When I picked him up yesterday the bottom half of his body was stained with urine and feces. For the amount of money we pay I expect them to hose him down or at least call and offer a bath, it's part of taking care of our pets . We trust our pup with this place and it's definitely an uneasy feeling picking your pet up and they look and smell like they've been ... read more

Henrietta M. 

on Yelp

2 years ago

Been trying to reach them for two days. No one answers and a couple of times I was disconnected. Waiting on phone up to 40 minutes. 

Chelle F. 

on Yelp

2 years ago

My dogs have been going to this location since I first got them, initially for just doggie day care and then for multi-night boarding. That's over 2 years for the oldest and the youngest has been there twice in the last 3 months. I always pay extra for them to be kept in a private suite together away from the other dogs. Usually I also pay for them to receive baths prior to pickup so that they are fresh and clean. This time I did not do that because I wanted to see what kind of condition they were kept in during their stay. ... read more

Quay H. 

on Yelp

2 years ago

horrible attitude from the moment i walked in from the employee which was referring to herself as the "manager," only to reveal the real manager later on. they claim to be such a paradise but when they can't even communicate to humans well imagine how they r treating your loving animals when doors are closed. a previous employee has made it clear that the management does not even care about their own employees, for example, the said employe was showing clear signs of lightheadedness and even said to the manager that they fel... read more

Rachel E. 

on Yelp

3 years ago

I had an unbelievable experience at this location! I booked boarding for our two dogs, one is a happy go lucky husky mix, the other is a mutt who has had a traumatic life and is a bit aggressive/anxious, but warms up to people after a few hours. He has been successfully boarded about 12 times where we used to live. Over the phone I told both people from the corporate answering service and the location site this and asked if he needed to be brought in for a temp test. I explained that we are catching a flight right after we... read more

Joy L. 

on Yelp

3 years ago

I set an appointment for a dog grooming on August 5th for today August 16th. I received a call yesterday August 15th confirming that I would be bringing Jax to his appointment, and I confirmed yes. I arrived today and was told by Whitney Roberts that the groomer is completely booked and that there is a glitch with the app that sets the appointment. They were unable to make any accommodations to fit him in today. My schedule is extremely tight and this has caused me stress on top of what I've already been experiencing. I have... read more

Barry F. 

on Yelp

3 years ago

My dog got a decent groom. Like other reviewers have said, the online appointment system doesn't work. I had booked online, showed up, and my dog had not been assigned to a groomer so none were around. Gas is not cheap! Thankfully they rebooked me to the next day and gave me a $10 coupon. The prices are not accurate on the website as well. It looks like its the corporate prices and then each franchise can set their own (higher) price. Overall just frustrating to deal with.