Pet Paradise Atlanta

Chelle F. 

on Yelp

3 years ago

My dogs have been going to this location since I first got them, initially for just doggie day care and then for multi-night boarding. That's over 2 years for the oldest and the youngest has been there twice in the last 3 months. I always pay extra for them to be kept in a private suite together away from the other dogs. Usually I also pay for them to receive baths prior to pickup so that they are fresh and clean. This time I did not do that because I wanted to see what kind of condition they were kept in during their stay. ... read more

Quay H. 

on Yelp

3 years ago

horrible attitude from the moment i walked in from the employee which was referring to herself as the "manager," only to reveal the real manager later on. they claim to be such a paradise but when they can't even communicate to humans well imagine how they r treating your loving animals when doors are closed. a previous employee has made it clear that the management does not even care about their own employees, for example, the said employe was showing clear signs of lightheadedness and even said to the manager that they fel... read more

Rachel E. 

on Yelp

4 years ago

I had an unbelievable experience at this location! I booked boarding for our two dogs, one is a happy go lucky husky mix, the other is a mutt who has had a traumatic life and is a bit aggressive/anxious, but warms up to people after a few hours. He has been successfully boarded about 12 times where we used to live. Over the phone I told both people from the corporate answering service and the location site this and asked if he needed to be brought in for a temp test. I explained that we are catching a flight right after we... read more

Joy L. 

on Yelp

4 years ago

I set an appointment for a dog grooming on August 5th for today August 16th. I received a call yesterday August 15th confirming that I would be bringing Jax to his appointment, and I confirmed yes. I arrived today and was told by Whitney Roberts that the groomer is completely booked and that there is a glitch with the app that sets the appointment. They were unable to make any accommodations to fit him in today. My schedule is extremely tight and this has caused me stress on top of what I've already been experiencing. I have... read more

Barry F. 

on Yelp

4 years ago

My dog got a decent groom. Like other reviewers have said, the online appointment system doesn't work. I had booked online, showed up, and my dog had not been assigned to a groomer so none were around. Gas is not cheap! Thankfully they rebooked me to the next day and gave me a $10 coupon. The prices are not accurate on the website as well. It looks like its the corporate prices and then each franchise can set their own (higher) price. Overall just frustrating to deal with. 

Jennifer M. 

on Yelp

4 years ago

Very frustrated with the service at Pet Paradise Atlanta. My grooming appointments are continued to be cancelled because there's no groomer when I arrive. Every time I book grooming online and I get to the facility, the appointment gets cancelled because no one is available. So frustrating and inconvenient. Someone could at least called to let me know. 

Ashley E. 

on Yelp

4 years ago

Was the only place that I found to take dogs who arent friendly with other dogs, and super convenient to airport but my dog is vaccinated and both times hes gone hes got kennel cough :( cant trust this as his respirations gotten really bad this second time (we thought first time was a fluke) 

Larry V. 

on Yelp

4 years ago

Dropped my dog off yesterday for Day Camp & Grooming. I loved the grooming service my dog received! Unfortunately was disappointed with the day camp experience. I took use of the webcams pet paradise uses and logged in several times throughout the day and just saw dogs in behind cages. When I went to pick up my dog, I asked if my dog got to play with any dogs / and if they had any playtime today with the dogs and the associates answer was "I'm not sure" which leads me to believe that my dog didn't get to have the experience ... read more

Sheila K. 

on Yelp

4 years ago

Classic case of what I asked for vs. what I got. I thought I was being pranked. There's no way this happened in real life. This review is in response to the grooming only. I've never boarded my pup here. I specifically requested to speak with the groomer. I showed her the pictures of his last hair cut, pictured below, and she agreed to do a summer cut, & lightly trim down his face. Whereas, the groomer was sweet and polite I would have been happier if she just came out and said, "I'm not comfortable doing this type of cut", ... read more