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2525 Camp Creek Pkwy, College Park, GA, 30337, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 8:00 p.m. | |
| Tue | 6:30 a.m. to 8:00 p.m. | |
| Wed | 6:30 a.m. to 8:00 p.m. | |
| Thu | 6:30 a.m. to 8:00 p.m. | |
| Fri | 6:30 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I have a greyhound who is a rescue and loves other dogs. She likes boarding places typically and leaves happy and healthy. I took her here twice and each time they had messed up her food amounts and even gave her another dogs medicine on the last visit. She was really frantic/anxious when I picked her up. On my way out the manager kept insisting that my dog was too skinny. I reassured her that I actually feed her over the recommended amount because she is so active, but greyhounds are thin dogs. Thats a part of the breed. If... read more
Business response:
Hi Mandy, We apologize that your experience did not live up to you expectations. May we have a Regional Manager reach out to you to follow up with this review?
Update My dogs after boarding with Pet Paradise in Atlanta I boarded Aries, Creme Brulee, Goose. When I picked them up last night I saw sunken stomachs and you could see their bones . They were there 18 days. Last time Aries went to the vet he weighed 64.2 lb s. This morning at the vet 48.7 lbs. A weight loss of 15.5 lbs ,24%of his weight. He was changing colors this morning a sign of dehydration Creme. 41.3 . This morning 33.7 lbs 7.6 lbs lost 18% of her weight. Last time goose was at the vet it was almost a y... read more
Business response:
Billie, We apologize that your experience did not live up to your expectations. At Pet Paradise, it is our mission to provide a safe, clean and fun experience for all of our guests so please know that we do take this review seriously. May we have our team reach out to you to follow up with this review?
Filthy place that charges a premium. Our dogs who are both long potty-trained came back smelling heavily of urine. Indicative of lack of cleaning of the rooms. They also didn't alert us of one of the dogs not eating well, at which time we could have offered suggestions. Our dogs were neglected and were completely filthy when returned to us after 6 nights. We've seen many kennels in our travels and have never had this issue. Absolutely will not be back and do not recommend to others, if you care for the well-being of your pe... read more
Business response:
We apologize that your experience did not live up to your expectations. May we have a manager reach out to you to follow up with this review?
I used to think this was a good boarding place but however they have decided to run it now is just awful. I spent $400 for boarding services and definitely did not think it was worth it. I wrote an email asking them about my dogs and no one ever replied anything back. Also, my dog returned with a huge crust which now looks like a fungal infection because it's spreading on his actual nose which I am taking him to the vet for today. No one told me anything about why he had that on his nose. They have 0 communication skills whi... read more
Hello I just pick up my 14 month from Pet Paradise after 26hr. Stay. She was anxious, restless, and VERY stressed. She goes to Another puppy daycare M-F, so well socialized and loves being around other furry friends. When I pick her up from her other place she is exhausted and barley able to hold her head up and relaxed. I tried viewing cameras and told probably my tablet, so I tried Labtop, and then different Labtop. I called they said must be my computers I tried. Every time I called she was in a kennel.. When I broug... read more
Business response:
Hi Jillene, we apologize that your experience did not live up to your expectations. May we have one of our Managers give you a call to follow up with this review?
This place is one of the worst places I have been to. I would rate this negatively if I could. The back end does not communicate with the front and not everyone honors the same policies. Each location abides by different rules; if it is the same company, how does that make sense? I asked for one of our dog's nails to be trimmed, which was never done, when they said they did it. When I dropped my dogs off for the first time, one person said I wouldn't have issues using coupons for the stay. I've seen other reviews on here abo... read more
the only thing i want to hear from the "regional manager" is that i will be fully "reimbursed" for all of tyson's vet bills. not just the bill dated for january 16th, 2015.. he had to go to the vet, that friday january 16th, 2015, and back again saturday january 17th, 2015, sunday january 18th, 2015 and monday january 19th, 2015.. tyson was drugged. you all did not have authorization to give him any medications.. i will never bring him back to that hell hole... this was my first and last time ever boarding him.. tak... read more
Business response:
Hi Tonya, We apologize that your experience didn't live up to your expectations. Would we be able to have our regional manager get in touch with you to discuss this further? Thank you
I would rate this company negatively if I could. I will never believe that he was NOT given meds while in there. Although someone called and apologized about all the crazy, horrible things that we had to experience, they never even once offered reimbursement (for the "$20" bath, my dog's nose being SKINNED, not taking him to the bathroom, not letting him out to play, not giving him his bone, and not feeding him.) I definitely don't want them to offer my dog a free night's stay, because I wouldn't ever do that to him again. H... read more
Business response:
Thank you for taking the time to express your concerns about your recent stay at Pet Paradise. We are committed to a high standard of care and communication with our customers regarding services and any additional fees that may occur. We apologize for any miscommunication regarding our grooming prices. In regards to your concern that your pet may have been given unauthorized medication, we confirmed this was not the case. We have very strict policies and procedures concerning the administration of medications to our guests a... read more
Pet Paradise Atlanta has a 3.8 star rating with 810 reviews.
Pet Paradise Atlanta is closed now. It will open at 6:30 a.m.