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Pet Paradise Atlanta
- Pet Boarding
- College Park, GA
About this business
Location details
2525 Camp Creek Pkwy, College Park, GA, 30337, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 8:00 p.m. | |
| Tue | 6:30 a.m. to 8:00 p.m. | |
| Wed | 6:30 a.m. to 8:00 p.m. | |
| Thu | 6:30 a.m. to 8:00 p.m. | |
| Fri | 6:30 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
Looks truly are deceiving. This place clearly do not clean the dogs utilities and the dog kennels . Absolutely awful! They gave my dog kennel cough , he was throwing up and everything. The amount that we were charged , things should of been way more up to par and clean especially during a WORLD PANDEMIC. Never going back.
Business response:
We are sorry to learn of your experience. We strive to provide our guests with a safe, clean and fun experience. May we contact you to learn more?
My pet Mazi Hammonds was put out of Pet Paradise because of a disagreement with my son Earl Hammonds. I have been trying to reach coporate due to this situation ans no one is responding to me. I wrote them and was told they were going to contact Pet Paradise location at Airport Campcreek no one is concerned about what has happened to our family. Mazi had been apart of Pet Paradise family for over a year and a half. Samantha got upset with my son for under 40.00 when it was a staff who told my son since Mazi wasn't checked in... read more
Just wanted to update the people that the Owner/manager never reached out as they said they would. This place should be shut down as I can't believe they are still in business.
Business response:
Lisa, we apologize that your experience did not live up to you expectations. We will have our manager reach out to you to follow up with this review as soon as possible.
Currently out of town but had a concerning afternoon interaction with pet paradise and considered having someone go pick up my dog because I'm concerned she is not being cared for. I signed up for Furever connected where they send you an update and photos of your dog, and I got the report but it had pictures of a dog that was not mine in fact it looked completely different from mine. I sent an email letting them know it was not my dog and that I was concerned. No response. I called the center and left a message...no response... read more
Business response:
We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more?
Amendment- while they do take good care of my babies, I have to say I'm pretty disappointed with some things too. Today when I arrived they had suddenly done away with some of their discount offerings without warning. They cited new management as the reason... just wish that customers didn't have to suffer at the hands of "new management." Anyone who has dealt with kennels before knows that anytime leadership changes hands there are lots of changes that tend to come down the pipeline that are not very favorable to the cust... read more
Business response:
Thank you! We can't wait to see you again.
After using their boarding services for a few years, I am highly disappointed. We went to drop off our 2 dogs before our flight only to be told that they can not keep our boxer. She is not able to use her back legs. We have boarded her with Pet Paradise 3 times in the previous 2 months and there was never an issue. We bring her in using a towel to support her rear legs. One of the associates actually made the comment that they use a towel to get her around as well. Not only did we have to cancel our flight, but the manager t... read more
Business response:
We are very sorry to hear about your experience. We do our best to make sure your pet receives the best possible care and in certain situations, that may be outside of our level of our capabilities. Under such circumstances, your deposit is refundable. Please contact the resort and speak to the manager so she can process this for you.
I would strongly urge others to look elsewhere when considering somewhere to board their beloved pets. I toured this facility and thought that I did my homework. Boy was I wrong. My dogs stayed here for a week and when we went to pick them up, they smelled horribly of urine. Like they had been sitting in it and my white dog had parts of his fur that were yellow. Still, we figured it was nothing that a nice bath couldn't fix. However, a day later my smaller dog started wheezing so I took him to the vet. He contracted an upper... read more
Business response:
We are sorry to hear about your experience. May a member of the upper management team contact you to learn more?
Our mini schnauzer loathed his visit. He won't stop shaking and even though we packed enough food for 3 extra days he was out upon our return. We would not recommend this establishment nor will we be using them again.
Business response:
Hello Jennifer, We are very sorry to hear that your visit was not up to our standards or your expectations. Would you mind having a manager reach out to you?
My pets first stay seemed to be flawless. Yet, his second stay caused me great concern. Approximately 17 mins into our car ride home he began to panic and pace back and forth in the back seat, and even try to jump out of the window. I began to smell the scent of defecation and looked back to see he had an accident in the car, which could only lead me to believe he had not been let out of his kennel to "release" himself. Also, he had a huge gash on his front paw so deep that the white meat of his paw was revealed! I trie... read more
Frequently asked questions about Pet Paradise Atlanta
How is Pet Paradise Atlanta rated?
Pet Paradise Atlanta has a 3.8 star rating with 810 reviews.
When is Pet Paradise Atlanta open?
Pet Paradise Atlanta is closed now. It will open at 6:30 a.m.