Pet Paradise Atlanta

Jean M. 

on Yelp

8 years ago

I left my dog here last fall, facility seemed clean and everyone seemed nice. We were supposed to be gone 4 days and were gone 9. I have a female German shepherd who was 7 months at the time, she was so friendly and loved everyone, approached strangers. They said the first couple days she was being aggressive (probably fear, I understand that)then after a few days she got used to everyone and was able to have play time but I don't know what they done to her because ever since I picked her up from there she barks at strangers... read more

P F. 

on Yelp

8 years ago

This place is terrible I will never board my 7yr old Yorkie there again. I boarded my dog for 4 days. On the fourth day they call and tell me I will be charged for another day because I will be picking him up after 7p, bill was 190.00 I was ok with that because my flight was cancelled due to sever weather and thunderstorms here in Atlanta. Instead of arriving at 1p. I got to Atlanta at 6:30. When I get to the place she brings my dog out soaking wet in urine and limping like his 2 front legs are broken. I asked her why is he... read more

Greg S. 

on Yelp

8 years ago

Don't trust them. We used to drop our dog all the time, and then on one occasion, upon returning from a 14 day trip our dog was emaciated. He lost 13 pounds, and his ribs were sticking out. His coat looked horrible. After requesting an explanation all we got was "he must have played a lot," and "we checked the food logs, and he was fed." Really, then how did he lose so much weight. I posted photos. Never once, from the front desk to the highest regional management did anyone even once utter the words "I'm sorry for the... read more

Anthony S. 

on Yelp

9 years ago

For the high price I wanted to actually see where my pup was going to be playing and staying during daycare, but their "tour" wasn't more than a few feet past a door from the lobby. The lady that gave the tour was very nice, but for $30 a day for daycare I want to KNOW where my pup will be during the day 

Tiana C. 

on Yelp

9 years ago

I want to advise anyone to think twice about going to this establishment. This is the third time my cat stayed at this facility, but unfortunately, after her injury she will not be back here. My cat stayed at the facility October 19-22, 2017 and her hind paws were severely injured during her stay. My cat had severe chemical burns on the bottom of her hind paws. On Sunday, October 22, I picked up my pet and once I took her home she appeared to be walking "funny". Concerned, I called Pet Paradise to find out what happened and ... read more

Toya H. 

on Yelp

9 years ago

My first time here. I was charged a fee instead of a free day. I received a call back from one Manager stating I will get a refund or if I chose a credit I could use it towards another day. Soni called today Saturday and this other manager says well you can't get a refund but only a credit. I'm not happy because maybe I don't want to bring him back. That's not right at all. I guess if I bring him back they will probably charge me for another day. Very disappointed 

Lisa J. 

on Yelp

9 years ago

The previous boarding company airport park and bark I used closed down. Pet paradise bought there client list and sent me a 20% off one night coupon to be applied to daycare or boarding. I decided to give them a try. The price is slightly higher than what I was paying previously. The facility is nice I had to board my dog March 8- 11, so after the charge for dropping them off 45mins earlier than what their normal operating hours are and the 20% off first night my bill was around $280. Again higher than what I usually pay but... read more

Wendy W. 

on Yelp

10 years ago

Earlier I had reviewed PP with a higher rating, but now must retract my review. The last two times I have brought my dogs to PP I have had MAJOR issues. The first time my dogs had their nails clipped and ears cleaned when this was not requested and resulted in my dogs having their nails cut too short. I was told a $75 credit would be put on my account for use next visit. No offer to give me my money back. Then I bring the dogs back the next week and requested grooming service on two of my dogs. I provided very detailed instr... read more

Myles S. 

on Yelp

10 years ago

I have used this location a few times and every time you talk to someone it's a different story. From list reservations, some one at the front desk saying one thing the manager saying the other, to miss feeding the dogs even though the food had been seperated and organized. This location is easily eat one of the most overpriced unprofessional environments you can imagine. Save your money and look elsewhere.