Pet Paradise Ft. Myers

Vickie G. 

on Yelp

4 years ago

Let me start by saying I'd give a 4 or 5 star for the actual services received. We feel the care (boarding, vet, grooming) themselves are very good. My frustrations are with 1. Reservation process...it's frustrating that when you make an appt for a service on line, and then want to add something or make an adjustment, you need to cancel the original service and re-do the whole thing with the change/addition. 2. Check in process...as a regular customer who identifies when we will drop the dogs off, we often wait 15 minutes o... read more

Allyssa A. 

on Yelp

4 years ago

I usually go to the one in Ormond Beach when I fly out of Orlando, but this time I took him to the one that opened up in Ft. Myers. He has bad separation anxiety so anytime I need to go anywhere he needs a sitter 24/7. Anyway he came back with kennel cough And gave it to all my other animals costing me around $150-200 ish a dog to treat. I have a ton of dogs. needless to say it was a pricy short stay. Other than that it's a great place for him. I just wish their was accountability if your Dog gets sick under their care. Of ... read more

Dan M. 

on Yelp

5 years ago

Precious jewel puppiesI have taken my two Precious jewel puppies there twice the first time my oldest dog got hurt we told them when we dropped them off she was 16 years old and need special care but that did not happen the second stay was just as bad if not worse 

Lin I. 

on Yelp

5 years ago

Both of my dogs caught kennel cough so on top of a very pricey stay here I ended up with 2 very sick dogs and $300 in vet bills. They didn't care when I called to let them know my dogs were sick. I also didn't see my dogs on camera still don't have an answer why but they only brought them out after I complained. Also both dogs got baths I was not made aware of this. One of my dogs has special considerations so I would have told them not to bathe her. One of my dogs I never saw on camera despite their assurances until of cour... read more

Noel H. 

on Yelp

5 years ago

I will no longer be taking our dogs to this place. Our dog loves the pool but he wears his nails down to where he is bleeding and having a hard time walking when we pick him up. We've asked that he be given breaks during the day and we are told they will do it but it doesn't happen. On one visit he was bitten by another dog and it took weeks to heal. They were more concerned that I not find out what dog bit him than they seemed about my dog being bit. They would not guarantee that the aggressive dog would be monitored closer... read more

Savannah N. 

on Yelp

5 years ago

I was pleased to find this place to board my active dog. However on the free day of daycare, the staff showed complete negligence. She enjoyed playing in the pool, but they let her continue playing all day until her paw pads on all four feet completely peeled off. She couldn't even hobble out to the car when I picked her up - I had to carry her. They also did not apologize and the man who handed her back to me was bold enough to state that this was a "COMMON PROBLEM" for new dogs in their care! Well, genius, if this is a reo... read more

Brittany S. 

on Yelp

5 years ago

The dog to human ratio is awful. Obviously there is a reason they make you sign over and over again that your dog is spayed or neutered. There is absolutely no reason my female dog should have been mounted and penetrated within her first 30 minutes there. I am absolutely disgusted with this facility. I have never had such a horrible experience from a boarding/vet. After watching this happen, I asked for her to be placed in a VIP suite and for individual play only.. the man working the desk acted disgusted with me. Prior to h... read more