Pet Paradise Plano Custer

Karen S. 

on Yelp

13 years ago

My dogs have come to Pet Paradise for about 8 years and I originally gave 5 stars and would have given more if I could. Since the new management, I have continued to be more and more disappointed. They charge fees for pickup after 12p, they no longer have a groomer onsite so baths do not include a nail trim, they were very reluctant to allow me to leave a therapeutic bed with my 12-yr-old dog, all food has to be put in individual baggies per meal per dog, and nobody is there past 7pm period. I called today for 3+ hours to i... read more

Marci R. 

on Yelp

13 years ago

I took my four bichons in on 3/13/13, to be bathed and brushed. I had told this place about the awful experience I had already had since moving here. Two hours later, they called and said my dogs were ready. The 2 girls didn't look clean at all. I took them home and bathed them myself. The boys may have been wetted, but they were not bushed out as their hair was curly like a poodle. I would never go back to this place. They charged me $155.00 for the crapiest work I have ever seen. Since I just moved here from Arizona, I a... read more