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Pet Paradise Plano Custer

4.2

About this business

Location details

2280 Kathryn Ln, Plano, TX, 75025, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2303 reviews
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Lea B.'s profile image
Lea B. 
rating
10 years ago

Left our babies for 10 days at the Custer location in Plano. Every day I received updates and pictures via email. The daily communication made my time away from my fur babies far less stressful than ever. Both labs looked like they were having a great time in all Pics. The staff upon check in was professional, reassuring and efficient. On our way to pick them up now and I'm betting the close out will be as good. Hoping we've found Our pups' home away from home! 

Business response:

Thank you so much for the great review Lea! We're so glad to hear that you and your fur babies enjoy your Pet Paradise experience. 

Joseph B.'s profile image
Joseph B. 
rating
10 years ago

We read the reviews and decided to put our pets here while on vacation. We love the daily emails and updates on our dogs. What a great place and we love it. Thanks you so much! 

Business response:

Thank you for this great review, Joseph! We're so glad that you enjoy your Pet Paradise experience. 

Bo K.'s profile image
Bo K. 
rating
10 years ago

First, I really appreciate the tour they gave us before we brought our babies to stay here. We have four very lean dogs and they were very accommodating with extra bed and blankets, which is why we left our previous kennel. When we dropped them off before a week and half, they had the most thorough check in process!! I was stressed about leaving them in the first place so it was comforting. I called to check on our pups every day and everyone was so nice about keeping us updated on how they were all doing. I'm sure I was... read more

Business response:

Thank you so much for this great review! We're so glad to hear that you and your pups enjoy your experience at Pet Paradise :) 

Bart M.'s profile image
Bart M. 
rating
10 years ago

They do a great job with our dog for short and longer stays. He's been staying here for years, and has always come home tired and happy.. Their drop off and pick up hours are convenient too. 

Business response:

Thank you for the great review Bart! 

Stacy F.'s profile image
Stacy F. 
rating
10 years ago

Our dogs have been going to pet paradise for years and love it. Our Great Dane goes to day camp once a week and we always board our dogs here. They love the facility and the staff...and we do to. They know our names (and our dogs) when we arrive. Our cocker spaniel requires medicine and special good and the staff is always accommodating. Our only wish is that the weekend pickup and drop off times were extended (they were previously open from 7-7 on Saturday and Sunday. They also charge a late pickup fee on the weekends after... read more

Business response:

Thank you so much for the review Stacy! We appreciate your feedback. We're so glad to know that you and your pups enjoy your Pet Paradise experience. 

Jaime M.'s profile image
Jaime M. 
rating
10 years ago

I decided to bring my dog here as he was a puppy and needed to be around people daily and I worked 5 days a week sun up to sun down sometimes. My dog loves this place. He mopes when we don't go and darts thru that door when I pull up! The staff is fabulous and helps with his manners as he grew up to be a year old. I would continue to pay $500 a month to take him! Great place highly reccomend. 

Business response:

Thank you so much for the great review Jaime! We're so glad to hear that your pup enjoys his vacations to Pet Paradise :) 

Chris Z.'s profile image
Chris Z. 
rating
10 years ago

We've been taking our dog to Pet Paradise at this location for over 4 years now and we have never had an issue. Our dog goes to the day-camp at least once a week and when we go out of town we make sure she stays here and goes to the day camp. The facility - The facility is nice; when your dog stays there they get a small room to roam around in. Which is better than being stuck in a crate. The outdoor area is awesome, for the big-dogs there is a dog bone shaped pool and a separate very-large outdoor area where they play... read more

Business response:

Thank you so much for this great review Chris! We're so glad that your pup enjoys her vacation to Pet Paradise :) 

Claudia M.'s profile image
Claudia M. 
rating
10 years ago

I give pet paradise a 4-star rating for their pet hotel! They treated my boxer Jack with happy smiles from the moment I walked him in! And their great facility and the happy environment with a dog bone-shaped pool gets another star! So all in all Pet Paradise is a 5 star pet hotel! I love them! 

Business response:

Thank you for the wonderful review Claudia! We really appreciate your feedback :) 

Jack S.'s profile image
Jack S. 
rating
11 years ago

I have brought my 2 heelers here several times over the years. The attendants at the front are always friendly and informative. When I pick them up, they are in great shape and happy. Brandon does a fine job running the resort and I wouldn't take my pups anywhere else. Wacky Wednesday is a great attraction and I participate in it often. I drive about 40 miles round trip to have my dogs well cared for and they receive that here. Jack Smith, Dallas 

Business response:

Thank you so much for this review, Jack. It means so much to us that you and your furry friends have an enjoyable experience with us at Pet Paradise! 

Frequently asked questions about Pet Paradise Plano Custer

How is Pet Paradise Plano Custer rated?

Pet Paradise Plano Custer has a 4.2 star rating with 303 reviews. 

When is Pet Paradise Plano Custer open?

Pet Paradise Plano Custer is open now. It will close at 7:00 p.m.