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Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The doctor based decisions to test for strep on other family members (i.e.: if your daughter minute-strep test came back negative I won't test you). Docs don't wash their hands. They use hand sanitizer pump between patients which is a little gross to me. I like the CVS one next door much better.
Business response:
Thank you for your feedback, Max. I'm very sorry that you're not happy with your visit. If you would like to discuss your concerns further, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Sincerely, Megan, Patient Services
I came here to be seen but was basically turned away because they were unable to accommodate walk ins and was told I could be seen in the morning. She said one of the other clinics was short staffed or closed or something I did not care about. She directed me to the CVS Minute Clinic next door. Best advice ever. I was seen within 5 minutes by a very nice APRN named Paula. Thorough exam and diagnosis. Now that's immediate care!
Business response:
Thank you for your feedback, Mindy. I'm so sorry to hear that you aren't happy with your experience. Please know that we take your concerns very seriously and I would like to pass your feedback on to our operations team to follow up with you. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information and best time to reach you. Sincerely, Megan, Patient Services
I agree with KL . My doctor acted the same way!! Stood with his back against the furthest wall away from me. I told him my symptoms and he listened while looking like he didn't wanna be there listening to me at all. I also paid out of pocket which isn't cheap. So for the doctor to act like that i regret spending my money there when the look on his face seemed like he didn't really care. He wasn't sympathetic at all and at the end when he told me what was wrong he had an attitude with it all. Also i made an appointment to avo... read more
Business response:
Thank you for your feedback, Tamara. I'm so sorry to hear that you aren't happy with the care you received during your visit. Please know that we take your concerns very seriously. We pride ourselves on the level of care we provide our patients and I apologize that your visit did not meet these expectations. If you wouldn't mind, could you please email me at patientservices@visitphysicians.com with your full name, date of your visit, and contact information? I will then pass your information on to our operations team for fol... read more
Physicians Immediate Care is a scam, do yourself a favor and stay away. I gave this place a shot because of their convenient location and because I thought I needed antibiotics and didn't want to wait until the next day to book an appointment with my regular doctor. BIG MISTAKE! The doctor at PIC didn't even perform a full physical exam to diagnose me properly. Instead she just agreed with my self diagnosis and gave me a script for antibiotics. To make matters worse my symptoms never went away so I went back after a couple ... read more
My visit was absolutely HORRIBLE!!! I went in due to Abdominal pain/ Nausea/ Vomiting. As I waited in the room for Dr. Brian Hughes to see me, I could hear him ask the assistant what was wrong before entering the room she responded abdominal pain and he responded with "UGH" and proceeded to enter the room. From the moment he walked in there was no formal greeting, as he seemed irritated and bothered with having to diagnose me, My visit was about 7 min long and all he did was check my breathing, I proceeded to tell him I... read more
Updating to 2 stars for reaching out to address our poor experience. Leaving the decision to contact them up to my husband. Depending on how it goes - I'm more than willing to give kudos where they are due. Good first step, PIC.
Business response:
Hi William, Thank you for your feedback. I'm very sorry to hear that you aren't happy with the care you received at our clinic. Our patients' satisfaction is our top priority and I'm dissappointed that we didn't meet your expectations. I would appreciate the opportunity to discuss your experience with you further. Please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Thank you, Megan, Patient Services
OK... If you have insurance. Just go to the hospital. I know, I know!! I'm usually against wasting hospital resources... But, i've been here three times and I have experienced better in third world counties. I have. Not only is it expensive, they don't have proper treatment for eczema. Which is what I've been in to their office twice for. They only provide pills and scripts. I asked for medications that I've ran out of and I got the wrong one, size or dosage. They run you through the office so quickly that they don't pa... read more
Business response:
Hi Angel, I'm so sorry to hear about your recent experience at our Edgewater clinic. We take your feedback very seriously and wondered if we could speak with you to discuss your issue further. Please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Thank you, Megan, Patient Services
This place was terrible. Doctor Pilch went straight to antibiotics for a sore throat. Thank goodness I didn't take them as it turned out not to be strep. Which she would have known if she would have done a strep test, which she chose not to do. I went in with a very sore throat; inflamed, pus-y tonsils. The doctor's assistant (assuming that's what he was, a short fellow) was short (no pun intended) and then send Dr Pilch in. She was an extremely loud talker who went straight to the antibiotics, without any hesitation. She... read more
I wanted to like this place so badly. I read reviews, was excited to be looked at and hopefully find some relief, but unfortunately my experience wasn't very good at all. The lobby is very clean and inviting. I'm guessing this is just because the space is brand new, but maybe the upkeep is just better than most other prime care spots I've been to. It felt like a hospital. I was checked in immediately, filled out a little paperwork, and only had to wait about 5 minutes to get in (at 5pm). The triage nurse was really nice. ... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,584 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.