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Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Went in with a sore throat and had the nurse test me for strep. She barely touched the back of my throat when she was taking a swab for the rapid strep test. The doctor came in, sat in the corner chair relaxed and told me it was negative. I informed him that I have had strep many times before (I am a teacher) and that I am pretty sure I know it is strep. His response was along the lines of "yes,these tests are not always correct, it also depends on the nurse who swabs it. If they do not get back there it will show a false r... read more
Business response:
Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you?
I went to Physicians Immediate Care for a physical today. The service was quick and friendly by the staff at the front desk and nurses. They all get 5 stars in my book. Dr. Brian Hughes, though. He's the reason I'm giving this place a 1 star. People come here to see a doctor and if he's as unfriendly, unprofessional, and robotic as Hughes is, then it's best to find another place. I really thought my physical was a joke. First, he greeted me with a yawn vs. a hello. It was not more than 2 minutes of him spitting off commands ... read more
Came here today because my friend has been sick for over a week and it was to the point her ears were in so much pain she asked me to drive her. We arrived and as she was filling out paperwork a man walks in and states to the whole waiting room that he doesn't want to be there and proceeds to walk into the back. My friend and I look at each other and she says was that the doctor? I said I hope not. Sure enough he was. Was so rude to my friend who was obviously in pain, told her to just take aleve if she's in pain and treated... read more
Business response:
I'm so sorry to hear about your friend's recent experience at our Edgewater clinic. We take feedback from our patients very seriously and wondered if we could speak with her to discuss what happened further. Could you ask her to email me at patientservices@visitphysicians.com with her contact information and the best time to reach her?
Do not go here, I went back in September of this year 2016 for a rash I had never had before, my friend thought it was ringworm. The doctor, Brain Hughes came into my room and the first thing he did was yawn, spoke to me for 5 minutes and just agreed it was ringworm and gave me a prescription for a powerful anti-fungal medication itraconazole. After a week the rash was not gone and I was given a referral to a dermatologist and another prescription for an anti-fungal cream. The dermatologist determined it was pityriasis ros... read more
Business response:
Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you? Thank you.
I was not impressed by the physician's brusk nature. Granted I'm not feeling well and have a bad gag reflex but the physician just looked down my throat, did not palpate my lymph notes or glands. Was barely in the room for more than a few minutes. Clearly had not read my file since he initially prescribed amphycilin to which I am allergic. Caught later and changed. Did not ask about my blood pressure or anything else, had ZERO empathy. Not going back there again. Other staff members were polite and very pleasant.
Business response:
Thank you for your feedback, Ralph. We regret to hear that you were not satisfied by the level of care you received by one of our providers. We take patient quality of care concerns very seriously and have sent your comments to our Chief Medical Officer for review.
Dr. Brian Hughes is agressive with his patients. He was rude, extremely unprofessional and can care less about you. He came in the room and started arguing to a sick person. He was hostile and should not be in patient care. Don't bother with him.
Business response:
Thank you for providing feedback about your experience, Maureen. We are very sorry that you were not happy with your visit. We will forward your comments to our Quality and Compliance team. Again, we apologize and hope you are feeling better.
The place was clean and I was seen quickly. The problem was the doctor. Dr. Hugh (sp)? Was the most demeaning, condescending, and uncaring medical provider I have ever encountered. I won't go into detail on the comments he made but as I was lying down on the table I was holding my jacket as a bit of covering and he grabbed it, ripped it out of my hands, and threw it across the room on a chair! His comments (about a very tragic recent experience) were totally inappropriate and downright rude. He is burned out, bitter, and s... read more
Business response:
Thank you for your feedback, Amy. I'm very sorry that you were not happy with the care you received. If you are willing, I would appreciate the opportunity to speak with you about your experience. Please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Thank you, Megan P. Patient Services
Attention was good. I had pain in my arm. It was the tendon. She told me X rays were not needed and prescribed pain pills. She also taught me a couple of exercises and recommended physical therapy in the future. The problem is: they charged me $360.00 for the visit. I will never go back to that place. It is a scam.
Business response:
Thank you for your feedback, Olympia. I'm sorry to hear that you aren't happy with the cost of your visit and I would like to offer some clarification as to how our billing process works. When we bill your insurance company for your visit, we bill a rate called "usual and customary." The amount that you are responsible for paying after we bill your insurance company depends on the type of insurance you have, if you owe a deductible, if you have an out-of-pocket cost, etc. If you have any questions once your claim is process... read more
PLEASE AVOID!!! I went here over the summer - was told everything would be covered by my insurance and got a bill 5 months later for over $300!! Looks like they did not inform me correctly. Also, I got another bill in the mail for $64! I hadn't been to the clinic since my last visit. I called the billing office and they were surprised about the charge as well. They removed it immediately. If I had not called, I'm sure it would have increased, sent to collections, you know the process. The doctor who over billed be was RI... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,584 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.