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Physicians Immediate Care

4.3
  • Chicago, IL

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Location details

6140 N. Broadway, Chicago, IL, 60660, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.31,643 reviews
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professorsmarty z.'s profile image
professorsmarty z. 
rating
9 years ago

I went with my boyfriend because he had multiple rib fractures and needed urgent care. The first time we went, it was fine, and we were seen relatively quickly. They asked him to return for a follow up the next week, and he went back in, and waited over 3 HOURS to see someone. He sat there with 5 healing broken ribs, in pain, and was told repeatedly, as he went up to the counter, that there were people ahead of him. Finally they saw him after 3 hours. It took him almost 5 hours combined with the bus to get there and back. An... read more

Business response:

Thank you for your feedback. I'm very sorry that you're not happy with your boyfriend's visit to our Edgewater clinic. If you would like to discuss your concerns further, could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you? Thank you. 

Taylor G.'s profile image
Taylor G. 
rating
9 years ago

If getting labs done here, you will need to confirm several times, it took three in my case, that they cannot help you. 

Business response:

Taylor, we are always striving to improve our patients' experience, and it would be great to be able to speak with you about your visit. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you? 

Michelle M.'s profile image
Michelle M. 
rating
9 years ago

What a waste of time! DO NOT GO HERE. I called this location in advance to verify they could help with my issue, and they said no problem of course they could but to try the CVS walk-in first because they were very busy. I tried the CVS walk-in, waited for 3 hours and they couldn't help with my issues (a very limited facility) so I ended up back with Physicians Immediate Care anyway. First of all, the location is DIRTY, and there were people sleeping in the lobby. Additionally, every person on staff I interacted with was r... read more

Business response:

Thank you for taking the time to provide us with your feedback. We are always striving to improve our patients' experience and it would be great to be able to speak with you about your visit. Could you please email me at PatientServices@VisitPhysicians.com with your contact information and the best time to reach you? 

Anna S.'s profile image
Anna S. 
rating
9 years ago

Went in with a sore throat and had the nurse test me for strep. She barely touched the back of my throat when she was taking a swab for the rapid strep test. The doctor came in, sat in the corner chair relaxed and told me it was negative. I informed him that I have had strep many times before (I am a teacher) and that I am pretty sure I know it is strep. His response was along the lines of "yes,these tests are not always correct, it also depends on the nurse who swabs it. If they do not get back there it will show a false r... read more

Business response:

Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you? 

Jennifer Z.'s profile image
Jennifer Z. 
rating
9 years ago

I went to Physicians Immediate Care for a physical today. The service was quick and friendly by the staff at the front desk and nurses. They all get 5 stars in my book. Dr. Brian Hughes, though. He's the reason I'm giving this place a 1 star. People come here to see a doctor and if he's as unfriendly, unprofessional, and robotic as Hughes is, then it's best to find another place. I really thought my physical was a joke. First, he greeted me with a yawn vs. a hello. It was not more than 2 minutes of him spitting off commands ... read more

Kelly H.'s profile image
Kelly H. 
rating
9 years ago

Came here today because my friend has been sick for over a week and it was to the point her ears were in so much pain she asked me to drive her. We arrived and as she was filling out paperwork a man walks in and states to the whole waiting room that he doesn't want to be there and proceeds to walk into the back. My friend and I look at each other and she says was that the doctor? I said I hope not. Sure enough he was. Was so rude to my friend who was obviously in pain, told her to just take aleve if she's in pain and treated... read more

Business response:

I'm so sorry to hear about your friend's recent experience at our Edgewater clinic. We take feedback from our patients very seriously and wondered if we could speak with her to discuss what happened further. Could you ask her to email me at patientservices@visitphysicians.com with her contact information and the best time to reach her? 

Joseph W.'s profile image
Joseph W. 
rating
9 years ago

Do not go here, I went back in September of this year 2016 for a rash I had never had before, my friend thought it was ringworm. The doctor, Brain Hughes came into my room and the first thing he did was yawn, spoke to me for 5 minutes and just agreed it was ringworm and gave me a prescription for a powerful anti-fungal medication itraconazole. After a week the rash was not gone and I was given a referral to a dermatologist and another prescription for an anti-fungal cream. The dermatologist determined it was pityriasis ros... read more

Business response:

Thank you for your feedback. I'm very sorry that you were not happy with the medical care you received. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you? Thank you. 

Ralph S.'s profile image
Ralph S. 
rating
9 years ago

I was not impressed by the physician's brusk nature. Granted I'm not feeling well and have a bad gag reflex but the physician just looked down my throat, did not palpate my lymph notes or glands. Was barely in the room for more than a few minutes. Clearly had not read my file since he initially prescribed amphycilin to which I am allergic. Caught later and changed. Did not ask about my blood pressure or anything else, had ZERO empathy. Not going back there again. Other staff members were polite and very pleasant. 

Business response:

Thank you for your feedback, Ralph. We regret to hear that you were not satisfied by the level of care you received by one of our providers. We take patient quality of care concerns very seriously and have sent your comments to our Chief Medical Officer for review. 

Maureen M.'s profile image
Maureen M. 
rating
9 years ago

Dr. Brian Hughes is agressive with his patients. He was rude, extremely unprofessional and can care less about you. He came in the room and started arguing to a sick person. He was hostile and should not be in patient care. Don't bother with him. 

Business response:

Thank you for providing feedback about your experience, Maureen. We are very sorry that you were not happy with your visit. We will forward your comments to our Quality and Compliance team. Again, we apologize and hope you are feeling better. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 1,643 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.