Physicians Immediate Care

C. S. 

on Yelp

7 years ago

Update: Got a reply to my review, as you can see they asked me to send an email. Did so last week and still haven't received a phone call. Not surprised by their lack of response. Not sure if this person Maureen K is an actual person. I feel that they post this on their negative reviews to "appear" like they are concerned and that they "take patient quality of care concerns very seriously" ...apparently not. 

Amanda W. 

on Yelp

7 years ago

Absolutely the most terrible, degrading, condescending experience I've ever had. The doctor even called me "sweetheart" (in a demeaning way) and said "look little girl.." before he began to explain to me why he will not prescribe me medicine for a UTI before I'm about to leave the country because, quote, "my body gets them for a reason". EXCUSE ME??? Never going back, and still have the heebie jeebies from the experience. 

Betty F. 

on Yelp

8 years ago

This is a clean facility, but I found the staff to be very detached. I was curious what type of medical care professionals likes to perform this type of factory based service on patients. I reasoned that it's really no different from ER doctors and staff that care for patients for a few hours and don't hear from them again. However, when I called to say that my UTI symptoms returned after the antibiotics that I was prescribed were finished I was told I would have to return for a urine culture. Why should I have to pay them ... read more

Courtney R. 

on Yelp

8 years ago

I want to start by saying I give doctors and nurses a lot of credit. I couldn't do there job for a second and what they do is such a hard job. But, that being said if you don't know what you are doing you shouldn't be acting like you do- especially around patients. My Mom and I went there last week because she had spilled boiling water on her leg and foot. It had been two weeks and it didn't look like it was getting any better. So, when we went in they look at her burn, took her temperature. The "Doctor"- or what I would lea... read more

regina r. 

on Yelp

8 years ago

Service on site was lovely, misdiagnosed per my GP, but lovely and attentive. Billing service, let the buyer beware. Sadly, while fevered and lacking oxygen, I signed paperwork allowing them to deduct whatever was left after insurance from my bank account. Apparently a notice went out stating this was happening, but since i signed that was the only approval needed. After calling, they were kind enough to reverse the balance charged to my card and set up a payment plan. Pretty efficient accounts receivable method. Sure hope m... read more

Tara J. 

on Yelp

8 years ago

I'm upset with them because they ran unnecessary tests. I had an over the counter urinary infection kit that came back positive. They said they'd have to run the test at the hospital (really?! I'm doubled over in pain, what's the harm in giving me antibiotics?). That test came back positive (surprise). But they had to send a culture to an outside lab?! I was charged for two insurance claims. I used to work in the medical field and know that cultures are only necessary when tests come back negative, when they need to grow mor... read more

Elizabeth C. 

on Yelp

8 years ago

I was in an auto accident, but walked away without any apparent injuries, so rather than going to the ER, I was advised by my primary care doctor (who couldn't see my right away), to visit an urgent care clinic to get checked out for any possible head, neck or spine injuries. When I went to Immediate Care - Edgewater I was told that they had a policy that patients in auto accidents were required to pay out of pocket, regardless if they had health insurance and/or auto medical insurance coverage. What?! I have health insuranc... read more

Nancy K. 

on Yelp

8 years ago

I went in to have a rash looked at, thinking maybe what I had might be contagious. The health practitioner was able to rule out impetigo or ring-worm but beyond that had no idea what my rash was. I was given two standard prescriptions which were stabs in the dark at best. Prescriptions without a diagnosis? I didn't have them filled. If I had, the bill would have amounted to $85 out of pocket. After a few weeks the rash subsided, but only after I learned from another source that this was shingles. And a clear cut example! Thi... read more

Bianca J. 

on Yelp

8 years ago

AVOID THIS PLACE!!!!!!!! I am updating my review. Here is the edit: I took the medicine that the doctor prescribed me but it made me feel sick so I called and asked for an alternative medication. Typically that wouldn't be an issue with any doctor (i've done it before when the dosage of medication was too high). The nurse told me that in order to get a new prescription, I need to come into the clinic to get re-diagnosed and then I can be written a new prescription. ARE YOU KIDDING ME?! Why would I have to get re-diahnosed... read more