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Physicians Immediate Care
- Chicago, IL
About this business
Location details
6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Literally took 3 hours for them to see me and I had a broken arm. This is NOT "immediate" care. Worst experience I've ever had at the doctor.
I called to simply inquire about their services and they were short. I could just hear her struggling with all she had to be passable at patient service. Should I apologize for the burden of giving them my business? They're just going to turn away first-time patients with attitudes like that. I wouldn't trust my dollars or care here.
Business response:
I am very sorry about your experience with one of our staff members. We take patient service concerns seriously, and your comment has been forwarded to our Operations team. Thank you for letting us know.
My first visit was terrible. The service was slow, the CNA had a difficult time writing down all my medications. No privacy whatsoever. The doctor looked shabby and ungroomed.
I have been here twice, both times with bad experiences. First, I had a severe infection and the doctor prescribed penicillin. Later, after being hospitalized for this infection, the doctor told me that this treatment might have worked in the 1950s. The second time I left because it was going to be a 3.5 hour wait. Furthermore, the desk staff is always terrible, no matter who it is. I'm not sensitive or anything ing, they're just really rude.
Business response:
Thank you for your feedback. I'm sorry to hear that you are not happy with your visits to our clinic. We take your concerns very seriously and would appreciate the opportunity to speak with you. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information.
On a Saturday morning, I went to Physicians Immediate Care - Edgewater, I waited almost two hours to be seen, but eventually I was seen and I tested positive for Strep Throat. I went on antibiotics immediately. Four days later, I had no improvement, my throat was still swollen and it was hard to swallow. Wednesday is my only day off, so at 9 AM I called to see if I could get a stronger antibiotic, or if I should come in. I was told Dr. Brian Hughes would call me back. At 12 noon, I still had no call, I called him again. I wa... read more
Business response:
Thank you for your feedback. We take your concerns very seriously and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information.
I am a freshmen out of state college student who had the flu, the first day I came in I had a women doctor who was very friendly and helpful and prescribed me with medicine that has helped my recovery however I came in again 2 days later due to a persistent cough that prevented me from doing anything and I had Dr Hughs this day. Dr. Hughs is the most blunt and unfriendly doctor I have ever had, he lectured me about how I should go to library and study and that the cough will last 4 weeks and I will have to get over it. He di... read more
Business response:
Thank you for your feedback, Leena. I am sorry that your second visit to our Edgewater clinic was not as good as the first visit. I have passed on your comments to our clinic manager for her review. I hope you are feeling better.
My experience with setting up the appointment and the front desk staff is great and efficient. However, I've seen Dr. Hughes a couple of times and it seems his go-to prescription is over-the-counter recommendations on what you should be taking. In the past, I have let this go and have had to let the symptoms get worse, return, and then be treated appropriately. I was hesitant to visit again today because of my past experiences but was desperate for immediate care and went in. Dr. Hughes did not fail to go through the sam... read more
Business response:
We are sorry you were unhappy with your experience with one of our medical providers. We take patient service concerns seriously and I have forwarded your comments to our Quality & Compliance team for their review. Thank you for letting us know, and I hope you are feeling better, Garrett.
Doctors here should not be in practice in this locations. On 3-28 19 went there for a on job back injury.Literally I barely could stand up getting off the chair in front of DR the pain was so intense. I could not lay on the table to get get a xray and had to xray standing up.the DR told me to go back to work the next day with pretty much all restrictions besides sneezing.The next day I got another opinion from a orthopedic surgeon and he commented that DR that said that should not be in practice.He immediately gave me 3 wee... read more
Business response:
Thank you for your feedback. I'm very sorry to hear about your visit to our clinic. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information?
Dr. Hughes made me very uncomfortable the entire visit. He stood extremely close to me to the point that I wanted the door open. Not only was I uncomfortable, but he was condescending and spoke to me like I was a child. He was very rude and short and at one point, he interrupted me and said "stop talking you haven't told me what's wrong yet." He provided no help, refused to answer my questions, and made my visit a waste of time and money. The rest of the staff was extremely friendly, but due to my experience with Dr. Hughes,... read more
Business response:
Thank you for your feedback. We are sorry to hear that you were not happy with your experience at our Edgewater clinic. We have passed your comments to our Quality & Compliance team for their review.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,544 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.