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Physicians Immediate Care
- Chicago, IL
About this business
Location details
1702 N. Milwaukee Ave, Chicago, IL, 60647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
After reading several five star reviews in order to select going to PIC - Wicker Park, I was beyond disappointed at the service I received. So much so, this is the first negative yelp review I have written. Namely, the clinic was extremely inefficient. After signing in I was told it would be a 25-35 minute wait. After waiting 45 minutes in the lobby I was brought back to a patient room, where I was told I would need to wait an additional 20 minutes to see the physician on call. When the physician came in, he was with me ... read more
Be warned. They will charge you 5x the normal amount of a hospital or Dr.'s office. Avoid at all costs.
Any other immediate care, I would suggest going to. I went here feeling awful sore throat stuffy head fever. Saw a young male doctor, he told me to go to Walgreens for Flonase. Next day I felt even worse, I went back and saw a woman doctor. She put me on 875 mg of an anabiotic-yes I was sick! She took a culture on me and told me I would get results within 24 to 48 hours. Five days later they still had no results. I come to find out they had misplaced my sample. I was told at that time I would not be billed for anything excep... read more
Business response:
Hi Courtney, I am very sorry to hear that you aren't satisfied with your experience at our Bucktown location. I would greatly appreciate the opportunity to discuss your concerns with you further. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Sincerely, Megan, Patient Services
Please be warned about their billing practices! Even with good insurance (BCBS PPO), this company wil charge whatever card they have on file for you (credit/debit) without your knowledge or consent for the entire amount not covered by your insurance company. I was unknowingly charged almost $500 from my debit card account for a balance that my insurance company did not cover. Instead of sending a bill or providing payment options to patients, you are on the hook for all of the money at their discretion and without knowledge... read more
Waiting three hours. Only one doctor on staff. The business' name lies. (5-7-5) Staff is nice, facility is nice, business model is a farce if they're only keeping one doctor on the floor.
Business response:
Hi Adam, I am very sorry to hear that you were unhappy with your visit to our clinic. Occasionally, as was in your situation, we have a trauma patient that requires immediate attention. While this can cause longer than usual wait times, we do try and keep you informed. If you would like to discuss this further, please send an email to patientservices@visitphysicians.com and include your contact information and the best time to reach you. Warm regards, Megan, Patient Services
Prior to a jam-packed weekend, I wasn't feeling my best. Upon arriving, the staff warmly greeted me and promptly entered my information into the system. For those who are visiting, they do accept Aetna and other major insurance providers. However, I would recommend you visit their website beforehand. http://physiciansimmediatecare.com/services/insurance Within 10 minutes, the doctor saw me, thoroughly explained some details, and issued a prescription. Most pharmacies are closed after 7pm, but you can manage to get your p... read more
Business response:
Hi Ashley, Thank you so much for taking the time to write such wonderful feedback about your experience. It was a pleasure to read your review! We hope you feel better soon. Sincerely, Megan, Patient Services
They don't accept any form of obamacare situation or medicaid medicare. They basically suck for that. Doesn't seem to make any sense. Staff isn't very friendly either. Definitely wouldn't return.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,204 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.