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Physicians Immediate Care
- Chicago, IL
About this business
Location details
1702 N. Milwaukee Ave, Chicago, IL, 60647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Don't even bother coming here for COVID testing. They'll make you wait 3 hours, give you a number, a nurse will ask you about symptoms, you'll be asked to check in online and wait to be called in for the test, you'll wait some more and before you know it you've wasted your whole day there. The kicker is when they tell you they're not able to retest. This is obviously once you've already waited in line outside for 3 hours. I understand waiting in line is part of taking the test, but 3 hours only to be told you'll have to wait... read more
Business response:
Thank you for your feedback, Marlena. I'm sorry to hear that you are not happy with your visit to our clinic. We are working diligently to improve the process. We will be rolling out new safety measures to all of our locations, which should improve wait times. Also, please note that due to limited testing supplies, we can no longer retest patients who have previously tested positive. I apologize for the inconvenience.
I came in because I could not stop vomiting. I had terrible stomach pain that made me double over. I walked in and found that I brought my dental PPO insurance card but not my medical insurance card. I was told they do not have the capability to look up if you are covered. I had to call BCBS while in pain only to find that they wanted me to download an app to prove I was covered. The front desk staff couldn't care if you are about to die on the floor in front of them, only if you have insurance. Only then will the let y... read more
Business response:
Thank you for your feedback, Alexandria. Typically we offer our patients that do not have proof of insurance the option to self-pay and bring in your insurance card later that day, or the next day, at which time we can process through your insurance and credit the self-pay amount. I am sorry if that was not offered to you. I have sent your comments to our clinic manager to review with her team. I hope you are feeling better.
Don't bother coming here if you suspect you have the flu. I came in here last week with the classic symptoms: muscle aches and chills came on hard and fast, fever spiked to 101 from normal quickly, headache, cough, the works. Came here the following day and did the nose swab and it came back negative. I said this has happened before but I was still prescribed tamiflu because I had classic symptoms. The doctor said their test is 99.7% accurate and I don't have the flu. The CDC says the nose swab test is 50% to 70% accurate. ... read more
Business response:
Thank you for your feedback, Jimmy. I'm sorry to hear that you are not happy with your visit to our clinic. At Physicians Immediate Care, we offer a rapid molecular test that is highly sensitive, which you can read about on the CDC website. We would appreciate the opportunity to speak with you about your experience to learn more. If you wouldn't mind, could you please email me at patientservices@visitphysicians.com with your contact information?
I came in for a test and they accidentally threw out my sample. Told me to come back in four hours and do it again. They didn't even refund any fees.
Business response:
Thank you for your feedback. I'm very sorry to hear about your experience and would appreciate the opportunity to speak with you about what occurred. If you wouldn't mind, could you please email me at patientservices@visitphysicians.com with your contact information?
I checked in over an hour and 15 minutes ago. I'm sitting in a cold exam room. I'm not sure why it's taking so long but I was the only person in the waiting room. Oh - it's Sunday and very quiet. No one has checked on me. I will not be back.
Business response:
I am sorry to hear about your long wait, Tasha. We try to see patients as quickly as possible, but sometimes the severity of a patient's illness or injury can push back the waiting time for others. Thank you for letting us know, I have sent your review to our clinic manager for her review.
Extremely expensive and the doctor only saw me for 2 minutes to tell me all I need to do is rest. The staff were not friendly at all and rude when asked a question. I paid the ridiculous bill and learned from my mistake.
I went in for a bad headache. I explained the symptoms to the person who called herself a ' doctor.' She listened, didn't say anything and walked out of the room. After waiting 10 minutes for the doctor to come back and tell me something, I went out and asked where the doctor was. She wasn't planning to come back. When I asked her what she thought of my condition, she said ' we don't do this type of treatment. That's not what we do.' I couldn't believe the unprofessionalism of the person, and I was shocked that she is ... read more
Business response:
Thank you for your feedback, Erin. We are sorry that you are not happy with your experience at our Bucktown clinic and we would like to investigate further. Could you please email me at PatientServices@VisitPhysicians.com with your full name and the date of your visit?
This review is based upon two very different visits with very similar feelings. Earlier this fall, I stopped in with my three kids for flu shots. We didn't have an appointment, but they said it would be 20 minutes. I was fine with that and began the lengthy paperwork process. That took about 15 minutes for me to do for the four of us. The waiting room had a couple other people, but was not busy. Then nothing happened. The front desk person kept saying it shouldn't be much longer and explained that the couple people that came... read more
Business response:
Thank you for your feedback, Scott. We are sorry that your wait time was longer than anticipated on both your visits, and we understand why it left you feeling frustrated. We do try to get all our patients seen and treated as quickly as possible, but there are times when our patient volume means a longer wait than we would like. I hope you are feeling better.
Waste of time and money. I had great experiences before with Other Doctors. The last then I was here with a horrible, itchy rash ( looked like chicken pox), the p a completely brushed me off and said I should contact a dermatologist. She never examined the rash etc. it also took her forever to try to find a federal
Business response:
Thank you for your feedback. I am very sorry that you were unhappy with your most recent visit to our Bucktown clinic and hope you are feeling better.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,261 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.