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Physicians Immediate Care
- Chicago, IL
About this business
Location details
1702 N. Milwaukee Ave, Chicago, IL, 60647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Extremely expensive and the doctor only saw me for 2 minutes to tell me all I need to do is rest. The staff were not friendly at all and rude when asked a question. I paid the ridiculous bill and learned from my mistake.
I went in for a bad headache. I explained the symptoms to the person who called herself a ' doctor.' She listened, didn't say anything and walked out of the room. After waiting 10 minutes for the doctor to come back and tell me something, I went out and asked where the doctor was. She wasn't planning to come back. When I asked her what she thought of my condition, she said ' we don't do this type of treatment. That's not what we do.' I couldn't believe the unprofessionalism of the person, and I was shocked that she is ... read more
Business response:
Thank you for your feedback, Erin. We are sorry that you are not happy with your experience at our Bucktown clinic and we would like to investigate further. Could you please email me at PatientServices@VisitPhysicians.com with your full name and the date of your visit?
This review is based upon two very different visits with very similar feelings. Earlier this fall, I stopped in with my three kids for flu shots. We didn't have an appointment, but they said it would be 20 minutes. I was fine with that and began the lengthy paperwork process. That took about 15 minutes for me to do for the four of us. The waiting room had a couple other people, but was not busy. Then nothing happened. The front desk person kept saying it shouldn't be much longer and explained that the couple people that came... read more
Business response:
Thank you for your feedback, Scott. We are sorry that your wait time was longer than anticipated on both your visits, and we understand why it left you feeling frustrated. We do try to get all our patients seen and treated as quickly as possible, but there are times when our patient volume means a longer wait than we would like. I hope you are feeling better.
Waste of time and money. I had great experiences before with Other Doctors. The last then I was here with a horrible, itchy rash ( looked like chicken pox), the p a completely brushed me off and said I should contact a dermatologist. She never examined the rash etc. it also took her forever to try to find a federal
Business response:
Thank you for your feedback. I am very sorry that you were unhappy with your most recent visit to our Bucktown clinic and hope you are feeling better.
The last two times we've come here (my son gets ear infections) we've waited more than 30 minutes and we had appointments. This used to be quicker and easier than his pediatrician. No longer the case.
Business response:
Thank you for your feedback, Carrie. We are sorry about your wait, we do try to get all our patients seen and treated as quickly as possible, but there are times when our patient volumes mean longer waits than we would like.
Front desk person authorized my card for $50 instead of $10 copay, was super rude about it, did not apologize, and was ignorant and incorrect about its removal, claiming that I would never even see it. It's three days later, I still don't have my money back. Avoid like the plague.
Business response:
Thank you for your feedback. Please know we take your concerns seriously and I would like to make sure that your incorrect charge is corrected immediately. Could you please send me an email at patientservices@visitphysicians with your full name, date of your visit, and contact information? Once I have that information, I will contact our billing team to follow-up.
The place is ok. Nothing special. My son needed his throat swabbed for strep. So, they sent in an X-ray tech to do this. Strange. Clearly didn't know what he was doing. Jabbed it in there, made him cough in the guys face. He likely contracted the strep from that. I don't know. That is unprofessional. They then try to talk me into buying the scrip from them for $15. Glad I said no because it was half that at Walgreens. Overall unprofessional and Shady. Very afraid to get the bill. The AP, despite her lack of m... read more
Business response:
Thank you for your feedback. I am sorry to hear that you were not happy with the medical care provided to your son. We do offer patients the convenience of filling their prescription in-house, most prescriptions cost $15, or we send electronically to the pharmacy of your choice.
I cut my finger badly. I received stitches at this facility, the service was good and pretty timely (not a long wait). The instructions said to come back in for stitch removal in 10 -12 days. (The PA who saw me said two weeks.) I asked about the fact that twelve days is more than the "ten day global patient status" they referred to and I am assured by the receptionist, the same one mentioned below, that it wont be a problem because its "just stitch removal." I leave thinking I'm pretty happy with the service. Until, upon my ... read more
Business response:
Thank you for your feedback. We regret to hear about your visit. We take patient complaints very seriously; I would appreciate the opportunity to speak with you to understand what happened. Could you please email me at patientservices@visitphysicians.com with your contact information?
Giving two starts because most of the people were nice. I have already called corporate and emailed their patient service email group and have still not got a response. Please someone contact me about my terrible experience. I'm looking at you Lauren you were so rude.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,204 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.