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Physicians Immediate Care
- Chicago, IL
About this business
Location details
1702 N. Milwaukee Ave, Chicago, IL, 60647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The in office experience was ok. The billing/payment experience was awful. Wasted so much time/calls,but no one ever solved the issue and there was apparently no one to speak to. Awful awful customer service.
Doctor is bad and worst and not helper also he don't know how doing my skin tag I pay it. Cost 165.00 for that. For nothing Asshole doctor. Aslo office is not good. And did not care They did not help me they are nothing and see my skin then say noting. And bur and must pay. They are bullshit and steal my money cost 165.00 I shock and mad
It's not worth it. The wait from walking in the door to being seen was almost 4 hours. Two hours just to move past the lobby. So much for immediate care. My vitals were taken by phone and then I was left there for more than an hour waiting while I'm hacking up the ground burger in the back of my throat. Why do they ask me what I'm hoping to get done? I'm hoping a doctor will tell me if the cough is viral or bacterial. I wanted to know if X-rays should and could be taken. But is that my choice or the doctor's recommendation? ... read more
Went in with a sore throat. Wife two days prior diagnosed with strep (at another facility). They gave her antibiotics, 2000 mg/day. My test also positive, they gave me 1000 mg/day (this facility). She gets better on her medication, I do not. When I call back to see if they will prescribe something different, they claim I have to come in again to get reevaluated. Sorry, no. I'm going someplace that sees me as a patient, not just another way they can bill the insurer for treating the same condition over and over again.
Came in right as they opened on a Friday morning. 8:05a as a walk in hoping to beat any rush of people. Immediately was told it would be an hour n half wait. Shocked! There were 2 other people in front of me only. Waited and finally got taken into a room at 945a. Once I entered the room a nurse walked in with a trainee. She looked at my chart, read that I came in thinking I had possible strep throat. She asked "so you got a sore throat?" Wrote down my answer then said "you want a step test?" Didn't ask me about what brought ... read more
I went here today because of chest pain that suddenly was way worse in the last 2 days. People had been really nice and courteous until I asked the provider, well what can I do then (he'd given no suggestions, only ruled out Pneumonia or heart condition) because I felt like it was a waste. He suddenly changed his attitude completely and replied what do you want me to do? You've had this for months... if it gets worse go to the emergency room. Hello, I told him there was a tender spot on my chest the maybe last 3 months and i... read more
Business response:
We are very sorry that you are not satisfied with the level of customer service provided by one of our staff members. We take patient service concerns very seriously and your comment has been forwarded to our Operations team. We would appreciate the opportunity to speak with you to discuss your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information and we will get back to you as soon as possible.
Terrible. Came in after getting in an accident with my electric scooter. Refused to see me because it was a "car accident". What kind of BS is that?
Not worth your time. Called and they said they were still accepting walk ins. Arrive and they are not. Website says they provide Covid treatments including antiviral medication, arrived and they said they do not. Did not take my temperature upon arrival or even treat me with the most basic concern for my health. Offered an EKG since I said I was having trouble breathing. Why is a receptionist offering any treatment or test? This place is just an insurance suck looking to make money. No concern for actual people. Also the w... read more
Business response:
Thank you for your feedback. We are sorry to hear that you were unhappy with your visit to our clinic. We take your concerns very seriously and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information. Thank you.
I made an appt at 10:20am and had to wait outside in the rain for over 45 mins (past my apt time) and I called to ask them if I could wait inside and they ignored the question and said I would get a call in a minute. Which I didn't and had to wait longer just to get inside. I finally was able to go inside around 11:15/11:20. Very rude and unprofessional. Do better.
Business response:
Thank you for your feedback. We are very sorry that your visit to our Bucktown clinic took longer than expected. The wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable due to the nature of the service being provided. The severity of each patient's sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,204 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.