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Physicians Immediate Care
- Frankfort, IL
About this business
Location details
21035 LaGrange Rd, Frankfort, IL, 60423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I went in extremely sick. They gave me a covid and strep test, which both came back negative. After that they decided to give me no diagnosis and said they would prescribe some medicine to help. They prescribed allergy medicine and coughing pearls, which I knew would not help at all. So I decided to go to a different doctor the next day. There I was immediately diagnosed with mono and the doctor said it was very obvious I had mono. However, Physicians Immediate Care did not test me for this or help at all. I will never go ba... read more
I went in extremely sick. They gave me a covid and strep test, which both came back negative. After that they decided to give me no diagnosis and said they would prescribe some medicine to help. They prescribed allergy medicine and coughing pearls, which I knew would not help at all. So I decided to go to a different doctor the next day. There I was immediately diagnosed with mono and the doctor said it was very obvious I had mono. However, Physicians Immediate Care did not test me for this or help at all. I will never go ba... read more
Business response:
We’re disappointed to hear this, Libby. When you have a moment, please email us at wecare@wellnow.com with more details so we can assist you further. -The Customer Service Team
they had a ton of appointments open online. I booked one, registered online and showed up 30 minutes early. An hour past my scheduled appointment I walked out never to return. If I let clients wait over an hour I wouldnt be in business. No physician here either, you will be seen by a nurse.
The worst immediate care in the area. Be prepared to upload the same documents 4x. Plus they make you schedule an appointment just to make you wait even longer. Front desk staff couldn't be any worse... avoid this place at all cost.
Waited over 2 hours for an appt in my car. The whole point of the appt is to get there on time lol there's no need to wait over 2 whole hours in my car . Wasting my time. I can't waste their time but they can waste mine?
I recently recieved a Covid Booster shot which made me ill and my employer sent me to this location to confirm my symptoms. I was first seen by a nurse who took my temperature and blood pressure. After that there was no further examination of me done. The "physician" who saw me after the nurse was more than appropriately named Karen. Karen literally did no examination and stated I was fit for work immediately upon entering the office because "I looked well." I told her that I could barely move my arm and I have chills and ex... read more
Called in advance to inquire about being able to walk in for a sports physical for my son. They said I could walk in today as long as I arrived before 7:15. I arrived at 7:10 and they refused us. Said they are no longer taking walk ins for the day Only appointments for tomorrow. I told her that I called a little while ago and was told that I would be able to walk in today as long as I arrived by 7:15. She said, well That was probably our call center and we're not accepting walk ins. I asked her where was the consisten... read more
It's crazy I am writing 2 reviews for the same company but in different locations (I did not realize this was the same company when I was searching on google for another urgent care nearby). I visited this urgent care first. I called before I left and the customer service stated they closed at 8:00 pm and as long as I was there by 8:00 I would be seen. I arrived at this location at 7:15 pm on 8/8/2022. I walked in and an older lady wearing a red shirt said we are not taking any more patients. I stated I called and they sa... read more
Very poor customer service. I went in for a drug screening for my job and the lady at the front desk was very very rude and sarcastic. She then passed me off to another lady who had me forward the email of approval from my job to her. All she did was print out the email and said I was supposed to call my job the Friday before which I did and when I tried pointing something out that she missed from the email she didn't even look and then snapped on me in front of the other patients. I felt so embarrassed and just walked out b... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 997 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.