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Physicians Immediate Care

4.1
  • Frankfort, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

21035 LaGrange Rd, Frankfort, IL, 60423, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.1983 reviews
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Dan L.'s profile image
Dan L. 
rating
7 months ago

horrible people, they make you wait for almost 2 hours then tell you they can't help and don't know what to do AFTER a failed attempt that made the issue worse, they can't do the simplest thing imaginable, and treat you rudely the whole time. they could have told me they couldn't before making me wait. UPDATE : Went to silver cross and they fixed the issue within 1 minuet of talking to the care providers because they actually listen to the patient instead of trying to argue and say i'm wrong. 

Lisa P.'s profile image
Lisa P. 
rating
9 months ago

The lady at the front desk (Hispanic heavy set) was very unprofessional and unpleasant. I basically had to do coach her in her own job on a drug test I had to do for my employer. Not only did I have to coach her she lied about them being opened( they close early if they are "short"). Go to another urgent care. 

Ryan B.'s profile image
Ryan B. 
rating
11 months ago

Was signed up for an appointment and had to wait over an hr past my appointment time. What's the point of appointments? Was told by the front desk, at some point, I'll be up to be seen. I told her I just need my shoulder checked so I can go back to work. She went back to watching something on her phone. Dr. Seems like she just gets the info and goes with what ever I say. No opinion or advice. What's the point of this place? 

Hey M.'s profile image
Hey M. 
rating
a year ago

Got there by 7:30 was told they couldn't see me. The open sign was on. It the sign on the door said 8 then you should see all that come in until 8 

Kyle C.'s profile image
Kyle C. 
rating
a year ago

Front office lady rolled her eyes when I said I had no paperwork even tho I was never given paperwork. It took me 2 minutes on my phone to fill everything out. Then I had to fill it out again because she couldn't figure it out. It took 2 hours to take a simple drug test and the place wasn't busy. Very Very Very SLOW 

Kayla T.'s profile image
Kayla T. 
rating
a year ago

I made an appointment a day in advance for 1pm the following day. We arrived on time, and I had already pre-checked in online with all of our information prior to arriving. When we got there, the front desk woman informed me they were doing "telehealth" and asked if I was okay with that. I responded, "Okay, will the doctor be able to still check inside my daughter's ears?" She responded that yes, the doctor would see through a camera. Okay, not ideal, but we were already there so I said that's fine and they took my $60 copay... read more

Mary R.'s profile image
Mary R. 
rating
a year ago

The reception lady and the doctor are good, but there was a nurse that tried to get a blood sample and she clearly had no idea what she was doing lol. she tried to get it into the tube but she didn't know how so after a minute she got a different piece of plastic and scraped out some remaining blood from my finger and left the room. who knows what she did with it then. and she left me with the bloody bandages to throw away which isn't a huge deal but idk. so yeah do with this what you will good luck 

Libby V.'s profile image
Libby V. 
rating
a year ago

I went in extremely sick. They gave me a covid and strep test, which both came back negative. After that they decided to give me no diagnosis and said they would prescribe some medicine to help. They prescribed allergy medicine and coughing pearls, which I knew would not help at all. So I decided to go to a different doctor the next day. There I was immediately diagnosed with mono and the doctor said it was very obvious I had mono. However, Physicians Immediate Care did not test me for this or help at all. I will never go ba... read more

Tiffany V.'s profile image
Tiffany V. 
rating
a year ago

I went in extremely sick. They gave me a covid and strep test, which both came back negative. After that they decided to give me no diagnosis and said they would prescribe some medicine to help. They prescribed allergy medicine and coughing pearls, which I knew would not help at all. So I decided to go to a different doctor the next day. There I was immediately diagnosed with mono and the doctor said it was very obvious I had mono. However, Physicians Immediate Care did not test me for this or help at all. I will never go ba... read more

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.1 star rating with 983 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.