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Physicians Immediate Care
- Frankfort, IL
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
21035 LaGrange Rd, Frankfort, IL, 60423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The registration desk charged me 150$ copay even though my card said 50$. The NP wreaked of cigarette smoke. Even though I tested positive for the flu, she wouldn't give me Tamiflu or cough medicine with codeine... "because they wouldn't help". My symptoms were present for less than 24 hours so I was a good candidate. And...she never washed her hands or used hand sanitizer in front of me.
This place always provides relatively quick and effective service. The issue with them is inaccurate billing. I had the unfortunate luck of taking my 2 daughters to this place approximately 3 weeks apart for the same sports injury. The first visit cost $17.25 after insurance and the second visit cost $283.06 after insurance. For the second visit I didn't even receive a bill. I noticed the charge on my credit card statement. After 20 minutes on the phone with the billing department (most of it consisted of the lady telling m... read more
Wonderful nurses, however the doctors and physician assistants are awful. I took my daughter here once and visited again for myself. I will never return because of how extremely horrible the bedside manner is of these people.
Physicians Immediate Care does not live up to their name. Not only was there at least a two hour wait, no appointments were available, the not so friendly receptionist informed me that if I signed in, I had to stay in the facility until I was seen by a physician. Faced with being trapped in their facility for at least two hours, I chose to make my first visit, my last. Steve Coulter Frankfort, Il.
Extremely rude physician. We moved from the city and have seen many doctors in our lifetime, but this one was very poor. Horrible bedside manner toward children. Wish I could say this place is good in a pinch, but we will be driving to the New Lenox location if we need immediate care again. Very clean facility though!
Horrible experience. The wait time was almost an hour and a half with one person being seen in front of me. The doctor was not only rude but misdiagnosed me as well and had a ton of tests run. When they followed up I suggested a couple things I had researched on my own based on how I was feeling and she basically told me I didn't know what I was taking about. I called back to see if they would call in an antibiotic because an OTC was helping and they refused. I went back and forth for a couple of minutes to no avail. D... read more
I called at 7:58 I understand they close at 8 but said I'd be there at 8:01 with my two year old and asked if they'd keep the door open. The lady at the front said we won't lock it I get there and I could see the lady behind the curtain right after she locked the door in front of me! I understand closing on time and wanting to go home but don't tell me 3 min before you will stay open! RUDE service and this isn't the first time at this location. I will definitely not ever go back to this location after tonight nor would I rec... read more
I tell them I don't feel well and I have 3 littel kids... This was in January, but just saw that I could post a review... The doctor oncall tells me that perhaps I need to take more iron in my diet ~ HUH? And decides to draw blood. It is ridiculous to me, but i oblige. About 2 weeks late, I go to Urgent Care at Walgreens ~ I have STREP with a sinus infection.
Well I am truly appalled. Let me preface this by explaining that I am a first time mom. My baby is 10 months old and we took her here after 1 1/2 weeks of trying treat red bumps under her eye, in the corner of her eye and on the eyelid. Brought her in, staff was friendly enough. Got in the room. Clean. Met the doctor, nice enough, thorough. Then it happened. They wanted to check the little one's ears (standard procedure). Well I didn't know HOW they were going to go about this. At my regular drs. office I hold my baby and sh... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 983 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.