Physicians Immediate Care

Daniel O. 

on Yelp

10 years ago

If I could give a negative star I would.Absolutely the worst experience I have ever had. Had to go here for a pre-employment drug test (pee in a cup). Stopped on Friday at 3 pm...was told there was a 2 hour wait. Came back on Saturday morning at 9 am...was told there was a 120 minute wait---seems the same as 2 hours to me....then set an appointment for 1 pm. I arrived at 12:50 pm and waited for forty (40) minutes; at which time I told the receptionist to return my driver's license. She went in the back and miraculously the c... read more

Steve K. 

on Yelp

10 years ago

Staff is good, pretty fast, but billing is unjust. Take your credit card and they will bill it if insurance is slow paying. & they wont take you if there is an outstanding bill. Which leaves me with having to fight to get $420 back. Next time hospital for cold, dont have to waste hours and days trying to get money back. Not the staffs fault at all, corporate billing practice is. Sorry to the staff whom just work there and have to deal w/mad customers due to this. And billing has been helpful during this problem. 

Ginger B. 

on Yelp

10 years ago

THE BLONDE LADY (Cathy?) AT THE FRONT DESK IS PROBABLY THE RUDEST PERSON I HAVE EVER MET! Very short tempered and condescending! She doesn't even know how to enter insurance cards in correctly! She said my insurance was not active BUT the insurance said there's a paid claim! She's probably charging the sick $150 and then pocketing it and still charging the insurance! This is the third time she has been rude to me when i came in VERY SICK! I would rather go to silver cross and sit with the homeless than go to this place and ... read more

Lilly M. 

on Yelp

10 years ago

I'm with Tim S. and his comments. I stopped going there after they began asking for my credit card. They have NO business asking for a credit card. Don't they understand how many ways that this information can be compromised? This is extremely inappropriate as far as collecting on an outstanding balance. Please - unsuspecting public - NEVER give your credit card to medical facilities, most especially with all of the security issues. SO many people have access to your information - people from the front desk all the way... read more

Tim S. 

on Yelp

11 years ago

Not pleased at all with this place! I couldn't get to my normal doctor so I came here thinking it would be quick and easy. First thing I was asked for was for my issuance and my credit card. I came in for your average cold. I was in there in 5 minutes I was there for a total of maybe 10 minutes talking to a physician. I get a bill in the mail a week later for 400 after my issuance has paid. Two weeks after this I receive a lovely email telling me they are going to charge my credit card an additional 180.00 dollars. Wait to s... read more

Trinity N. 

on Yelp

11 years ago

Are you serious ?! $150 for the doctor to see me for literally 60 seconds, flat ?! What the ! And the girl at the front desk, yeah she has no clue what she is talking about, nor does she know how to act professional. Ugh. AND he didn't seem to know what he's talking about ?! Never. Again. I rather go to Silver. 

Janice D. 

on Yelp

13 years ago

Deceptive billing practices!!!! I agree that the staff is professional and the service is quick, but the charges are bogus. My daughter received 4 stitches in her foot and they billed my insurance over $1,100!! Among the fraudulent charges is a $75 upcharge for evening/weekend hours which I wasn't made aware of (isn't the bulk of their business evening and weekends?) and a $30 "access fee" (basically a charge just because they exist). Also, they specifically told us that the visit for stitches removal would be free but o... read more