Physicians Immediate Care

Amaya A. 

on Yelp

3 years ago

This building is so unprofessional. I came in with a form for a drug screening followed by about 7 other people. The lady at the desk served each and other person before checking me in for my drug screening and then gave me a hard time about the screening saying she didn't know what the form was. I wouldn't recommend this place to anyone nor will I be using the facility again. 

Jodi R. 

on Yelp

3 years ago

I'd give a zero if i could. I showed up there at 7:00pm and was told their appointments exceed their hours so i could not be seen. Pretty sure it's a walk in clinic. Online said walk in wait time is 15-25 minutes and they close at 8!!!!! Never again Not to mention when i called the girl told me the wait time was over an hour yet Frankfort told me New Lenox wait was 15-25 min along with online saying 15-25 min. Update... It wasn't the wait time. I was completely turned away meanwhile the online time AND the office in Frankfo... read more

Teresa F. 

on Yelp

3 years ago

Insurance co was accepted here but they failed to inform me that I still had to pay for c-19 testing on my own. Would not send it thru my insurance co. Never sent itemized bill, just a $670.00 bill, for 2 separate visits. Also different prices for same medical code. Not the friendliest staff, I get it was busy but no excuse in my book. 

Emily G. 

on Yelp

3 years ago

This place make you wait and wait. Even if you have an appointment, they will continue to push you string you along telling you that you are next but you will just continue to sit. Waste of my life 

Rachelle O. 

on Yelp

5 years ago

I came in on a Saturday, Aug 1st around 10:30am, I gave them two stars for the check in process which was really efficient! They do an initial screening and send you a link to fill in all your info. That part was great, unfortunately they are very slow administratively. As they were seeing other patients, they made a point to tell me they were waiting on the front desk. I waited for an hour and a half for the front desk to process my info so the Dr could see me. The Dr was great, she was quick, thorough and I received my dis... read more

Nick S. 

on Yelp

5 years ago

Doctors care about putting you back to work and not your health. I went here for immediate care because I didn't want to go to the ER because of covid19. The safety steps for covid19 were great but that's all the positives this place has. They took an X-ray (is what I mainly went there for) and came back negative. This was an at work knee injury and I could hardly walk so I needed to make sure nothing was broken. The doctor asked if I could go back to work which I laughed and said I could hardly walk and he said "well that's... read more

K H. 

on Yelp

5 years ago

I am giving them 2 stars as staff was nice. I came in very sick. Clearly miserable and not well. After a flu and strep test coming back negative, I was told it was a cold, take some Sudafed and pretty much good luck. After two days of only getting worse, I had to go to another urgent care. They were exceptional. A chest x-ray later it was determined I had pneumonia. Apparently the bronchitis I had turned into pneumonia. Thank goodness I went somewhere else and got the great care I needed. 

Amanda G. 

on Yelp

5 years ago

Went to physicians immediate care for my son yesterday. He'd been sick a few days fever and cough. I wasn't going to leave a review except for the fact that I can't help noticing the staff is not properly trained on swabbing for flu or strep. I was very disappointed in the way "Eddie" handled the swabbing for my son. He definitely doesn't know what he's doing and a patient should never be left crying/gagging/gasping for air after any swab. They really should take more care in training their MAs in proper swab techniques beca... read more

Katie T. 

on Yelp

5 years ago

I brought my 3 year old in for nasty cough! The doctor seemed to do unnecessary tests! There was only a few people there and the wait was close to 3 hours! The staff didn't seem too friendly and not too great with making my child feel comfortable! They also put us in a room for kids with uncovered outlets! Which seems very dangerous when kids are in a room!