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Physicians Immediate Care
- New Lenox, IL
About this business
Location details
621 E. Lincoln Hwy, New Lenox, IL, 60451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Come if you don't mind not waiting for a room but love waiting for hours for a 5 minute test once you get in a room.
I've been suffering with a wheezy cough for 4 weeks, couldn't get in to see my pcp so I give this place a try. Started having sinus issues, like my right sinus being completely closed not able to breathe. Make an appointment and the day of my appointment I get a text saying no doctor, only telemedicine. Okay fine. I get there early and wait 25 minutes after my scheduled time. Get into a room, tell my symptoms and the nurse takes vitals. My bp is high, I explain I just rushed over from work, waited, and I get nervous going to... read more
They take forever appointment for a simple physical and they take an hour over the original 5:00 appointment
Scheduled a last minute appointment on a Sunday after suffering all week with a sinus infection. I was trying to wait it out to contact my normal doctor but I couldn't wait another day. It was a 2 hour wait, ok no problem. Got into a room at the 2 hour mark and then waited another hour for the nurse to come in. Told her I was extremely congested and couldn't breathe through my nose as well as my numerous other symptoms. She looked in my ears and had me open my mouth, didn't even check my nose. Told me it was a virus and that... read more
New Lenox location Poor service,Rude desk staff! Understaffed only one nurse PA available.Had to wait 2 hours to be attended.Take your business elsewhere.
It took them two hrs and half to do basically nothing. Don't come here, their super nice but it take very long to just even get in the dr office and then you have to sit and wait for your results.
I was seen at the New Lenox location on 9/17/2022. I had sore throat and body Aches. The first test was covid and came back negative. The nurse practitioner came in and gave me a lecture about prescribing too much anti biotics is making the drugs ineffective. Then he said its a virus and he cannot do anything but take Motrin. After going back and forth he gave me steroids for my throat. After taking the drugs the symptoms went away but came back couple of days after finishing hte drugs. I waited couple of more days to see if... read more
Business response:
We are very sorry that you are not satisfied with the level of customer service provided by one of our staff members. We take patient service concerns very seriously and your comment has been forwarded to our Operations team. We would appreciate the opportunity to speak with you to discuss your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information and we will get back to you as soon as possible.
I was seen at the New Lenox facility on August 19th. I had scheduled an appointment time of 11:20 am. I arrived early with symptoms of shortness of breath, chest wall/rib pain, severe nonproductive cough, sore throat/ear pain, sinus congestion, along with other upper respiratory symptoms not uncommon for asthmatics (20+ year history). I was made to sit in the waiting room, with increasing shortness of breath and constant cough. Everyone taken before me was at the facility for a physical exam and/or TB skin test. I was beggin... read more
This building is so unprofessional. I came in with a form for a drug screening followed by about 7 other people. The lady at the desk served each and other person before checking me in for my drug screening and then gave me a hard time about the screening saying she didn't know what the form was. I wouldn't recommend this place to anyone nor will I be using the facility again.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.2 star rating with 1,147 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.