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Physicians Immediate Care
- Aurora, IL
About this business
Location details
2853 Kirk Rd, Aurora, IL, 60502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
I had a very disturbing experience at physicians immediate care last week. Despite going here previously, and having a $75 copay that I paid after my visit, this weekend they said they were under new ownership with new policies. I provided my insurance again which had not changed, and they shared I would owe $131 "deposit" prior to my visit this time. I let them charge my card, but then came up to ask how they had gotten this amount etc. Upon further questioning they shared they actually had not looked at my benefits and jus... read more
Hopefully you won't have any plans if you choose to come here . Slowest service ever takes forever to do anything never returning
Do not waste your time at this place. Their telephone never works. I had to go in personally in, to set you up with an appointment, but it not a true appointment. Waited for hours for a scheduled appointment.
I do not recommend this facility. If you have a choice, do not use this organization. If you have to use Physicians Immediate Care - don't go to this one in Aurora. I'm required to have 2 TB tests for an organization that I'm volunteering for, so I've visited this place 4 times. In May I walked in right as the doors were unlocked in the morning - there was no one else there, and I still had to wait 30 minutes. But that's not why I'm writing this review. I'm writing about what happened recently. I had reserved my spot for the... read more
Ants on the couch, rude staff, over an hour and a half wait time every single time, overall unacceptable disrespectful place.
Waited over 2 hours to be seen. They must not have enough docs staffing the facility. I've been to the urgent care facility in St. Charles by North and Randall 5-6 times and.never waited more that 30 minutes.
This place reminds you that there are way too many people seeking healthcare, than healthcare workers. Be prepared to wait hours, even if you schedule an appointment. I'm not even sure why they offer appointments. It sets you up to be disappointed. Once you get to the back area, the care is fine, and it's nice that they have the ability to do x-rays. The x-ray tech is nice too.
Business response:
Unfortunately, the wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable. This is because of the nature of the service being provided. The severity of each patient’s sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention.
I tested positive for Covid and came here because my regular doc doesn't work on weekends. I have high blood pressure and asthma and wanted some recommendations to stay on top of this illness. Everyone in the office is lazy and uncaring. The doctor is so condescending and unhelpful. He didn't even come into the room to speak with me. He just communicated through his nurse who was also unhelpful and condescending! These guys truly are the Kmart of health care! Avoid at all costs. They just want to bill you and make you ... read more
Arrived early for a rapid covid test, definitely not feeling well at all. Been sitting here in my truck for over 2.5 hours waiting for them to call me in. I have watched over 30 people come and go while waiting. Asked them how much longer and was informed 4 people were still ahead of me...how is that even possible? Wish I would have filled my tank because now I'm running low on gas and getting close to me needing to do a duoneb because im also a chronic asthmatic.this place sucks.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 3.8 star rating with 1,209 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.