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Physicians Immediate Care

3.8
  • Aurora, IL

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Location details

2853 Kirk Rd, Aurora, IL, 60502, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 2:00 p.m.
Sun08:00 a.m. to 2:00 p.m.
3.81,258 reviews
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Claudia B.'s profile image
Claudia B. 
rating
5 years ago

HORRIBLE SERVICE. The worst physician care I've ever been to. They take FOREVER FOR NO REASON!!! ... I had an appointment a 2:30, showed up at 2:15 and didn't get out of there till 4:30 for a simple physical. on top of that they drew blood and bruises my vein and it swelled up. Don't go here. Jobs should stop sending their new hires to this location. 

Karen N.'s profile image
Karen N. 
rating
5 years ago

What is the point of scheduling an appointment if they take walkins ahead of you. The system here is horrible. I was here 15 minutes before my appointment like requested. PIC should have told me to go home & wait there for a few hours instead of making me wait in my car. 

Sarah I.'s profile image
Sarah I. 
rating
5 years ago

Very bad service. Please safe yourself the time, don't go there. I went there just for physicals, and I even had an appointment but I ended up waiting for about 3 hours before I was called. I wouldn't recommend this place to anyone. 

Yulia S.'s profile image
Yulia S. 
rating
5 years ago

I really don't like to complain but I really dislike when people are not honest and this was one of those cases. My appointment was at 12:24 pm why the 24 idk but I went for it I was there on the dot, paid out of pocket for a Covid test, they tell you stay in your car we'll call you half an hour pass no response from them no boggy I understand but 1:24 pm pass by so I give them a call they say, oh it looks like you are next it will be five minutes it seems like they are trying to get some people out and disinfect the room I ... read more

Mizuto T.'s profile image
Mizuto T. 
rating
5 years ago

Unreasonable wait time, unacceptable "care". He to a different clinic if you are able. I was sent here on a Workers Comp on behalf of work. Being thanksgiving weekend, I expected them to be booked and thought maybe they could have been very busy. I saw 3 people upon getting in and they were all attended to within 30 minutes. But, here I am a whooping 1 hour and 30 minues later. Sure this visit is off a workers comp, but still, shouldn't I still be attended to? Nurses, front desk receptionists, even doctors go to doctors t... read more

Phil T.'s profile image
Phil T. 
rating
5 years ago

Scheduled appointment with me for 1:15. Called me at 130 to take my credit card info. Left me in the parking lot with NO UPDATES for 2 1/2 hours. Not a call, no text, nothing. They spent a lot of money on the process and tech to get me here and take my money but must have run out before they could invest in actually providing service. 

Faith B.'s profile image
Faith B. 
rating
5 years ago

I have been to this location a few times for work related blood draws and physicals. First off, do not come here if you are in a time crunch, you'll wait up to 1 hour for a blood draw. If you are coming here to get a pre-employee physical, you'll be here a minimum of 2.5 hours. The front desk staff are unable to tell you how long the approximate wait is. They do triage here; but surprisingly, they do not have a separate space for routine things like I mentioned above, work physicals and blood draws... everyone is triaged... read more

Catherine C.'s profile image
Catherine C. 
rating
5 years ago

Zero stars. Even for a time like Covid, this is the worst urgent care I have ever been to. Unorganized and overpromised and under delievered. If you wanna see why the Health care system sucks in the US please visit this immediate care. 

Business response:

Thank you for your review, Catherine. I'm so sorry to hear you are dissatisfied with your experience at our clinic. This is not how we want our patients to feel after visiting us, and we apologize for the negative experience. 

Jonathan C.'s profile image
Jonathan C. 
rating
6 years ago

I came here because I had an ear infection and Brian Minardi prescribe some ear drops to clear it up. After using the ear drops I didn't have any improvement so I reached out to the office. I was instructed that I need to follow up with a real doctor and that they could do nothing more for me. Don't waste your time or money with this place. It was a total waste of $165 for the visit and $20 for the medicine that did not help. Just go see a real doctor! 

Business response:

Thank you for your feedback. I'm sorry to hear that you are not happy with your visit to our clinic. We take your concerns seriously and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.8 star rating with 1,258 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.