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Piccolo's Florist
- Florists
- Omaha, NE
About this business
Location details
8335 Maple St, Omaha, NE, 68134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
I wish I could give negative stars! Piccolo's Florist is very unpredictable and unprofessional. Less than a week before my wedding, the stylist was changed on me and they did not communicate anything with me. Fast-forward to 6 months after my wedding, I received a letter explaining that I owe money for an unpaid bill, however, I had a receipt saying that the flowers were paid in full before my wedding date even happened. The manager was so hard to get ahold of, and when she finally found time to reach out she said it was tak... read more
I used to love Piccolo's florist. I believed them to be the best in Omaha, I have had great service with them in the past, but this past week I ordered a "Designer's choice green plant" for a hospitalized family friend and though the delivery was completed on the same day as ordering, the product delivered was not up to my expectations. I chose a Deluxe plant ($20 more than Standard) trying to guarantee a good result, but to no avail. The plant delivered was large and healthy, but so extremely blah, I was hoping to bring ... read more
Very disappointed. Over $90 and it looks like they threw it together on the way out the door. I ordered another arrangement the same day from another florist for $67 and it was gorgeous.
I used to believe Piccolo was the best in Omaha. They normally exceeded my expectations. But my recent experience is that they just don't care anymore. They have completely botched the past three orders and I do not plan to do business with them again. For an order two weeks ago the delivery person could not find my address. The 2nd order was to go to another city late last week. It was delivered to the wrong address. And now, despite several verbal instructions to the person at Piccolo, they tried twice and failed to delive... read more
Unhappy with wedding flowers from the unattractive floral arrangements to the sticky bridal bouquets. Paid premium price for poor services. Reached out to Piccolos and they did not care that the flowers had a negative impact on my daughters wedding. Would not recommend.
So disappointing during such a difficult time. I ordered flowers on a Friday to be delivered on Saturday to the family after the loss of a loved one. The flowers were not delivered and I was not notified of the change. I called the next morning and was assured the delivery would go out that day. It did - but not what I ordered. I ordered a simple elegant arrangement - the larger version of one of their pre-specified floral arrangements - this was not even an arrangement they had to "wing it" on - it was from their onlin... read more
Ordered a casket spray a few days ago. I was assured it would be on time. I stressed that there was only a morning viewing followed by a service and burial. The arrangement arrived AFTER the viewing and while the service was going on. It was left by the door 20 feet from the casket. When the viewing started and the arrangement hadn't arrived I called Piccollo's and was put on hold for 10 minutes. I hung up and called back and someone else answered. They knew nothing about it and said she would take my number and have the own... read more
I'm very upset with my experience. I ordered flowers for my Grandmother's Birthday to be put on her grave, and requested certain colors, so she knew I got into Graduate School recently. I was told in an email and on Facebook Messenger prior to my order that this was totally possible and would be done, and I just needed to send them the information with my order. I sent multiple emails with the order number, and a message on Messenger, and never heard back. I tried emailing again today when all I got was an email saying the o... read more
Business response:
Hi Andrea, I'm very sorry to hear about your experience! I understand that Frank spoke with you after your review and offered to re-send the arrangement with more accurate colors. I sincerely apologize for the inconvenience and hope you will consider giving us another chance in the future to impress you with our services. Most Sincerely, Kevin R McCarthy Family Owner
My boyfriend ordered a dozen roses here for our first Valentine's Day so I could receive them while he was at work. Unfortunately I did not get them. I'm pregnant and have been feeling miserable, and this was one thing that my boyfriend knew would cheer me up. I waited ALL DAY By the window with my daughter waiting. My boyfriend, Eric called you guys at three and you told him BE PATIENT, when you knew damn well I wouldn't get them. At 630, he called you guys and was told your driver didn't deliver any orders so he was fired.... read more
Business response:
Ashley, I am extremely sorry to hear about your absolutely unacceptable experience. We work hard to provide a really excellent experience to all of our customers including a timely delivery, beautiful flowers, and great service. Clearly, you did not receive service up to our standards and for that I apologize. While you are correct that Valentine's Day is the biggest floral holiday of the year, we do our absolute best to plan ahead to make sure we successfully provide great flowers to our customers as soon as possible. Would... read more
Frequently asked questions about Piccolo's Florist
How is Piccolo's Florist rated?
Piccolo's Florist has a 4.4 star rating with 743 reviews.
When is Piccolo's Florist open?
Piccolo's Florist is closed now. It will open at 8:00 a.m.