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PM Pediatric Urgent Care
- Urgent Care
- Tustin, CA
About this business
Location details
14971 Holt Ave, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Brought my son to the location in Tustin Ca for a cut to his chin. The doctor gave him three stitches and within two hours of returning home the stitches were coming out. Brought him back to urgent care and the same doctor said he couldn’t stitch the wound again. By the next morning the stitches had completely fallen out. Horrible job.
Business response:
Hello Matthew, Your feedback is important to us. We are concerned to hear about the discomfort you experienced in our office. Excellent service and top-notch care for all our patients are a priority at PM Pediatric Care. Our management team would welcome an opportunity to speak with you to learn more about your experience. Please feel free to message us with the details of your visit to info@pmpediatrics.com, and a member of our patient experience team will contact you. Thank you for your feedback.
Front Office was very friendly. We were escorted into an exam room by radiology technician, which was very nice. The MD walked in and left in literally less than 1 minute. I don't even think they took my sons temperature. I told him symptoms, he asked him one question, looked inside his ears, throat and thats it. Didn't listen to his heart lungs nothing. Poor treatment from MD's.
Business response:
Hello Alejandro, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.6 star rating with 444 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 9:00 a.m.