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PM Pediatric Urgent Care
- Urgent Care
- Tustin, CA
About this business
PM Pediatric Care came to life in 2005, when Dr. Jeffrey Schor and Steven Katz — college roommates who went on to pursue careers in medicine and business — wanted to create an alternative to the emergency department and a friendly environment designed exclusively for children and young adults. Since then, PM Pediatric Care has expanded across the country with the mission to improve healthcare access, quality, and service. To date, we have seen over 4 million patients, treating everything from asthma attacks to sports injurie... read more
Location details
14971 Holt Ave, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Enthusiastic nurse. Fast service. Clean rooms. Great doctor
Business response:
Hello Payall. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
We were in and out in under an hour. The doctor listened and took the time to explain the diagnosis, treatment, and follow-up. The nurses were polite and explained the procedures to our son in terms he understood.
Business response:
Hello Joseph. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
Very friendly staff! Great and efficient service.
Business response:
Hi Alma. Thank you for the review! Your satisfaction is our top priority.
My 9 year old son had a small cut on the lower back of his head after bumping his head and your pediatric urgent care provided excellent care and service and immediately attended to my son. The doctor and attending staff were very helpful to us and we were very thankful for the thorough medical care.
Business response:
Hello, Caroline. Thank you for your feedback! Your kind words are greatly appreciated.
Great experience. Minimal wait time and clean & well-maintained center. highly recommend.
Business response:
Hi Jai. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Dr V and staff were great. We were referred from our pediatrician who was out of town. The visit was thorough and thoughtful. Sometimes us Moms just need a second opinion from a Dr. Thank you!
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Jennifer! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
Overall care was very good. However, I will say that the paperless registration process is not ideal, particularly for a single parent coming in with a child in arms who then has to scramble for a wallet & ID cards while trying to type on the phone all one-handed. Additionally, key parts of the paperwork are listed as “optional” that are actually REQUIRED, so it was misleading and added to the frustration when I had to re-open the paperwork & fish for my cards all while (again) managing a one-year-old. But the MOST upsett... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I called to see if they take my insurance (Anthem PPO) which they did even though the website indicated that there’s no wait time. The receptionist suggested that I pre fill out a new patient form on the website so they have all the info needed to check in and it makes it quicker. When I came in at 8pm, my daughter was seen by the doc shortly after I checked her in.
Business response:
Thank you so much for your feedback and we’re glad to hear you’ve had a positive experience at PM Pediatric Urgent Care, Trina! Our teams work diligently to provide efficient and compassionate care to all our patients.
The check-in experience was positive and quick. Our wait was less than 5 minutes (we completed the paperwork online before arriving). Our time with the assistant, as well as with the doctor, allowed us to share all symptoms, and also our concerns. We were able to ask all of our questions, and were given guidance on next steps.
Business response:
Hello Aaron. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 5 star rating with 311 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 9:00 p.m.