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1459A New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
All members of the team are very friendly and supportive.
Business response:
Hi Mathias. Thank you for the review! Your satisfaction is our top priority.
Waited for hours for a 7 minute visit. Barely looked at my son and gave inaccurate information
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The best care ever! Kids and parents feel very relaxed and informed .
Caring and dedicated staff
Business response:
We greatly appreciate your review, Sage! We sincerely appreciate your feedback and hope that your child feels better soon.
Muy buena atención buena disposición y amabilidad
Muy buena atención y buena amabilidad y disposición
The care is always amazing, but I wish the apt times were closer to what is expected. I know you are trying to balance walk ins and appointments.
Quick in and out but can’ felt very rushed and talked down to by nurse practitioner and she didn’t even try to ease my 10 month old. Felt like they just wanted to get rid of us.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I had an appt for 9:15, checked in 15 mins early and still waited almost an hour to be seen. Not sure if they are understaffed or not , but this is ridiculous. The Dr was very nice and sweet to my daughter and I. Other than the wait times it’s a good office. Wish they would open back up the Manchester office.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
PM Pediatric Urgent Care has a 4.5 star rating with 1,347 reviews.
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.