This profile has been claimed by the business owner or representative.
Polaris ALPHA iQ
About this business
The Polaris® ALPHA™ iQ features intelligent cleaning technologies that calculate the optimal cleaning time for your pool. Combined with the core capabilities of the iAquaLink® app on your smartphone, you can conveniently control and monitor the status of your cleaner allowing you to get your pool ready to go whenever you want. Powerful Vortex Vacuum technology and advanced 4WD provide exceptional performance while the Easy Lift Removal System and Easy Access Debris Canister make emptying debris hassle-free. Equipped with Wi-... read more
It seems to work well but several times it does not go all the way to the top if the pool. It falls back.
Business response:
Thank you for your review, Richard. If your robot isn't climbing well or doesn't seem to be ingesting large debris, the main culprit is usually a clogged debris canister. We suggest carefully rinsing the canister after every cycle and periodically using mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. All the best, Your Polaris Team
Reliable!! Previous robot spent more time in the shop than my pool
Business response:
Thank you for your positive review, Bill! We hope your ALPHA iQ gives you many years of reliable performance. Happy swimming! Your Polaris Team
The Polaris ALPHA iQ cleans pretty well. I have a kidney-shaped pool and it seems that it isn't able to get the edges along the bottom of the pool where it meets the sides. There tends to be build-up in areas. Otherwise, using it saves me the time and effort to be cleaning the pool and I do appreciate what it does.
Business response:
We appreciate you sharing your experience with us, Gary. We hope you enjoy your pool time! Cheers, Your Polaris Team
A great machine. Gets all corners of the pool and does not get hung up on the bottom drains.
Business response:
Thank you for your detailed and positive review, Joseph! We are glad to hear your ALPHA iQ is performing so well. Happy swimming! Your Polaris Team
does exactly what i was looking for
Business response:
Thank you for your positive review, Russell! We're thrilled that your ALPHA iQ is living up to your expectations. Happy swimming! Your Polaris Team
I think it is alright. It’s way better than the one we had many years ago
Business response:
Thank you for your review, Chris. Please let us know if there is anything we can do to improve your experience. All the best, Your Polaris Team
Efficient, easy to clean basket and app controls are good for 99% of needs. The vacuum is good but not as strong as the Prowler. I am happy with the unit.
Business response:
Thank you for sharing your experience with us, Upton! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
It's fine; not as good as the previous Polaris model I had. The cord does get less tangled which is great , but it does not clean steps. My other one did clean steps. When one turns the cleaner on it's very hard to see the screen and know if it's set to clean bottom and sides or just the bottom.. If I turned it on at night it might be fine, but in the sunlight it's pretty hard to read. I don't care about or use the remote or programming and all that.
Business response:
We appreciate your review and feedback, Diane. We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
the pool is amazingly clean
Business response:
Thank you for sharing your experience with us, Barry! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ
How is Polaris ALPHA iQ rated?
Polaris ALPHA iQ has a 4.7 star rating with 138 reviews.
When is Polaris ALPHA iQ open?
Polaris ALPHA iQ is open now. It will close at 6:00 p.m.