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I had the chance to try an Alpha IQ+ before buying and I loved it so much I couldn't wait to get my own. I bought the ALPHA IQ and it has been doing an awesome job. My pool looks great and this vacuum works just like it should. My only issue is that the assembly instructions for the caddy were a bit challenging. I wish written instructions had been included. The pictorial instructions just aren't clear enough, in my opinion. The vacuum works great though. Once I receive my rebate I will be even happier!
Business response:
Thank you for your wonderful review and feedback, Marlene! We are thrilled that you are so happy with your ALPHA iQ. Please allow 6 to 8 weeks for your rebate to be processed. For a status update, you can complete the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Enjoy your pool time! Your Polaris Team
Well worth the $. Saves from time and aggravation. Love it!
Business response:
Thank you for your positive review, Josephine! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Simple to use and works great so far.
Business response:
We appreciate your 5-star review, John! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
When comparing the price of this vs the Quattro and a new pressure pump this is a no brainer. I like not having anything in the pool all the time like our old Quattro. I use it once a week but have to bump up the time to 3 hours to get a good clean on a very small 14 x 28 pool. I only gave it 4 stars because it really should display the water temp in the app while it’s running. So far it’s excellent.
Business response:
Thank you for your review and feedback, John! We hope you enjoy your clean pool. Cheers, Your Polaris Team
have yet to receive rebate
Business response:
Hi Robert, Please allow 6 to 8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
All good. This is my third Polaris. Only issue I am having is getting the remote software software to work.
Business response:
Thank you for your 5-star review, Ben! Please call our technical support team if you need any help. We can be reached at (800) 822-7933. Enjoy your swim time! Your Polaris Team
Great vacuum. Keeps the pool floor tiles and walls clean. Easy to use!
Business response:
Thank you for your wonderful review, Philip! We appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team
Excellent very satisfied
Business response:
Thank you for your 5-star review, Apostolos! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
Great product!!
Business response:
Thank you for your kind words and 5-star review, Kevin! Wishing you a great pool season. Cheers, Your Polaris Team
Polaris ALPHA iQ has a 4.4 star rating with 258 reviews.
Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m.